At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery for Oracle EBS CRM.
- Company: Join a leading tech consultancy known for its innovative solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with plenty of room for career advancement.
- Why this job: Be the go-to person for clients and make a real difference in their success.
- Qualifications: Experience in CRM systems and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Key Responsibilities
- Client Relationship Management
- Act as the primary point of contact for ESR Central Team stakeholders
- Build and maintain strong, trusted relationships with Central Team Programme stakeholders and user organisations
- Ensure a structured and proactive engagement model across all service layers
- Represent Infosys in governance forums, service reviews, and stakeholder meetings
- Service Delivery Alignment
- Ensure Infosys service delivery aligns with contractual commitments and Service Level Agreements (SLAs)
- Work closely with Service Delivery, Technical, and Functional teams to translate client requirements into actionable delivery plans
- Ensure service performance meets expectations
- Monitor service health and proactively address risk areas
- Stakeholder Communication
Oracle EBS CRM Consultant employer: Dabster
At Infosys, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Oracle EBS CRM Consultants benefit from comprehensive professional development opportunities, ensuring continuous growth in their careers while working in a supportive environment that values employee well-being. Located in a vibrant area, our team enjoys a range of unique advantages, including flexible working arrangements and access to cutting-edge technology, making Infosys a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Oracle EBS CRM Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Oracle EBS CRM Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its stakeholders. Understand their service delivery model and be ready to discuss how you can enhance client relationships and align with their SLAs. Show them you mean business!
✨Tip Number 3
Practice your communication skills! As a consultant, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and ensure you can represent Infosys confidently in any governance forum.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Oracle EBS CRM Consultant
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with the key responsibilities outlined in the job description. Show us that you get what we're looking for!
Be Clear and Concise:When it comes to written applications, clarity is key. Use straightforward language and avoid jargon unless it's relevant. We want to see your skills shine through without any fluff getting in the way.
Highlight Relevant Experience:Make sure to showcase your experience that aligns with client relationship management and service delivery. Use specific examples to demonstrate how you've successfully managed stakeholders or delivered on SLAs in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dabster
✨Know Your Stakeholders
Before the interview, research the company and its key stakeholders. Understand their roles and how they interact with the Oracle EBS CRM system. This will help you demonstrate your ability to build strong relationships and show that you’re proactive in engaging with clients.
✨Align with Service Delivery
Familiarise yourself with the company's service delivery model and any relevant SLAs. Be prepared to discuss how you can ensure that service delivery aligns with these commitments. Highlight any past experiences where you successfully translated client requirements into actionable plans.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since stakeholder communication is key, think of examples where you effectively communicated complex information to different audiences. This will showcase your ability to engage with various teams and stakeholders.
✨Proactive Problem Solving
Prepare to discuss how you monitor service health and address risk areas proactively. Think of specific instances where you identified potential issues before they escalated and how you resolved them. This will demonstrate your commitment to maintaining high service performance.
