At a Glance
- Tasks: Gather and analyse business requirements for Salesforce implementations and collaborate with cross-functional teams.
- Company: Join a leading tech firm focused on innovative Salesforce solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact by translating business needs into scalable solutions in an Agile environment.
- Qualifications: Experience in Salesforce, requirement gathering, and strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
Accomplished Business Analyst and Salesforce Consultant with 14+ years of experience in requirement gathering, solution design, and delivery of enterprise applications on the Salesforce platform. Coordinates analysis and alignment of stakeholder's requirements and facilitates requirements prioritization, ultimately advising business stakeholders on implementation options by collaborating with solution delivery teams, Developers, Architects, Project Managers and Quality Assurance.
Strong expertise in Service Cloud and Customer 360, with proven experience translating business needs into scalable solutions. Skilled in stakeholder management, business process modeling, requirement elicitation and functional documentation. Extensive experience working with cross-functional teams, product owners, architects and developers in Agile environments. Strong exposure to release management, CI/CD (Copado), and DevOps practices supporting enterprise delivery. Effective communicator with a focus on client engagement, risk mitigation, and delivering business value.
Experience Snapshot
- Worked on gathering and analyzing business requirements for Salesforce implementation.
- Acted as a liaison between business stakeholders and technical teams to define scalable solutions.
- Worked on WhatsApp integration use cases.
- Defined requirements for IVR-based voucher generation system (Genesys integration).
- Conducted workshops, stakeholder meetings, and provided functional documentation (BRD/FRD).
- Monitored priorities and provided guidance to ensure alignment with business objectives.
Area of Expertise
- Requirement Gathering & Elicitation
- BRD / FRD / User Stories Documentation
- Gap Analysis & Impact Analysis
- Business Process Modeling (As-Is / To-Be)
- UAT Planning & Coordination
- Stakeholder Communication & Management
- Agile / Scrum Methodologies
Certifications
- Salesforce Certified Application Architect
- 12 x Salesforce Certified Consultant
Salesforce Business Analyst | Service Cloud & 360 | Agile in London employer: Dabster
As a leading employer in the SAP consulting space, we offer our SAP Fieldglass consultants a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values work-life balance, all set against the backdrop of a vibrant location that enhances both personal and professional experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Business Analyst | Service Cloud & 360 | Agile in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Dabster!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Salesforce Business Analyst | Service Cloud & 360 | Agile in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Dabster, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Dabster
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Dabster’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
