At a Glance
- Tasks: Lead the design and implementation of Salesforce portals for global partner ecosystems.
- Company: Join a forward-thinking company focused on innovative partner relationship management.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by optimising partner experiences with cutting-edge Salesforce solutions.
- Qualifications: Experience with Salesforce and a passion for strategic leadership in partner management.
- Other info: Dynamic team environment with mentorship opportunities and career advancement.
The predicted salary is between 48000 - 72000 Β£ per year.
Key Responsibilities:
- Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities.
- Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs.
- Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements.
- Salesforce Configuration & Integration: Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement.
- Mentorship & Leadership: Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences.
- Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices.
- Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy.
- Agile & Scrum Methodologies: Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals.
- Additional Responsibilities:
- Product Management Collaboration: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment.
- Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives.
- Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions.
Required Skills & Experience:
- Salesforce Expertise: + years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking.
Business Analysis Manager in London employer: Dabster
Contact Detail:
Dabster Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Analysis Manager in London
β¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes itβs not just what you know, but who you know that can help you land that Business Analysis Manager role.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to Salesforce and PRM. We suggest doing mock interviews with friends or using online platforms to get comfortable with your responses.
β¨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of your previous work with Salesforce Experience Cloud portals. We want to see how youβve driven successful projects in the past.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Weβre always on the lookout for talented individuals who can lead PRM initiatives.
We think you need these skills to ace Business Analysis Manager in London
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce and PRM initiatives. We want to see how your skills align with the role, so donβt hold back on showcasing relevant projects!
Showcase Your Leadership Skills: As a Business Analysis Manager, you'll need to demonstrate your strategic leadership abilities. Share examples of how you've led teams or projects in the past, especially in relation to partner management and Salesforce configurations.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and make sure your language is clear. We appreciate a well-structured application thatβs easy to read!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen on joining the StudySmarter team!
How to prepare for a job interview at Dabster
β¨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud, CPQ, and Experience Cloud. Be ready to discuss how you've used these tools in past roles, particularly in relation to partner relationship management (PRM) portals.
β¨Showcase Your Strategic Leadership Skills
Prepare examples that highlight your experience in leading PRM initiatives. Think about times when youβve driven the design and implementation of systems or processes, and be ready to explain how you ensured alignment with industry best practices.
β¨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've gathered requirements and translated them into functional specifications. Use specific examples where you identified pain points and recommended process improvements, showcasing your analytical skills.
β¨Engage with Agile Methodologies
Familiarise yourself with Agile and Scrum frameworks, as they are crucial for this role. Be ready to talk about your experience working in sprints, participating in planning sessions, and how youβve contributed to project delivery in an iterative environment.