At a Glance
- Tasks: Manage trading platforms and ensure an excellent client experience from onboarding to live trading.
- Company: Dynamic trading firm with a focus on technology and client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a supportive team environment with opportunities for mentorship and career advancement.
- Why this job: Be a key player in the trading industry and make a real impact on client success.
- Qualifications: 2+ years in margin FX & Digital Assets, strong problem-solving and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Job Purpose: The purpose of this role is to manage our trading platforms; taking clients from technical onboarding all the way to live trading; supporting colleagues, clients and technology partners to ensure excellent client experience. You will be seen as the Subject Matter Expert (SME) and responsible for motivating team members, providing support and guidance, quality checking work and giving one‑to‑one feedback. As a representative in the industry – whether it’s communication with clients, negotiation with tech partners, or resolution of trading issues – you will train, coach and mentor the team to provide an excellent client experience, whilst supporting the team lead/manager and key stakeholders. You will be responsible for ensuring all contact channels are within SLA and escalating as appropriate, managing all queries in a professional and timely manner and acting as a role model for colleagues in identifying and resolving or escalating client issues with necessary prioritisation and urgency.
Key Responsibilities
- Work closely with the Team to support the technical onboarding of new clients, user acceptance testing and the launch of new processes, technology and products.
- On‑going maintenance and monitoring of all relevant system configurations and back‑office elements of the Institutional / Professional application stack.
- Perform trade reconciliations and settlement reporting.
- Monitor daily trading operations, client activity, and platform logs to proactively identify and resolve any potential issues.
- Manage, maintain and support trading platforms (MT4/5, PrimeXM, YourBourse hubs and our Proprietary Trading Platform).
- Conduct end‑to‑end trade investigations; resolve exchange queries and real‑time trading issues.
- Provide support to front‑office users on trading product suite.
- Act as key point of contact for trading, messaging and risk related issues to users.
- Test and execute production changes.
- Interact with senior management and traders daily.
Skills Required
- 2+ years’ of margin FX & Digital Assets
- Time‑management
- Prioritisation
- Problem‑solving
- Training/coaching
- Accountability
- Flexibility
- Motivation
- FIX Protocol MT4/5, PrimeXM, OneZero, YourBourse
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Investment Banking ECM Analyst 2 - TMT employer: DA Trading Recruitment
As an Investment Banking ECM Analyst 2 in the vibrant trading industry, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through comprehensive training and mentorship opportunities, ensuring you develop your skills while contributing to an exceptional client experience. Located in a fast-paced environment, we offer competitive compensation and a supportive atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Investment Banking ECM Analyst 2 - TMT
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like DA Trading Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Investment Banking ECM Analyst 2 - TMT
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to DA Trading Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on DA Trading Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at DA Trading Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with DA Trading Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at DA Trading Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former DA Trading Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
