At a Glance
- Tasks: Manage trading platforms and ensure excellent client experiences from onboarding to live trading.
- Company: Dynamic trading recruitment firm with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a supportive team environment with opportunities for mentorship and career advancement.
- Why this job: Be a key player in the trading industry and make a real impact on client success.
- Qualifications: 2+ years in margin FX & Digital Assets, strong problem-solving and communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Senior Operations Executive - Trading Industry - MT4 / MT5
DA Trading Recruitment provides a pay range; base pay range to be discussed directly with the recruiter.
Job Purpose
The purpose of this role is to manage our trading platforms; taking clients from technical onboarding all the way to live trading; supporting colleagues, clients and technology partners to ensure excellent client experience.
You will be seen as the Subject Matter Expert (SME) and responsible for motivating team members, providing support and guidance, quality checking work and giving one‑to‑one feedback.
As a representative in the industry – whether it’s communication with clients, negotiation with tech partners, or resolution of trading issues – you will train, coach and mentor the team to provide an excellent client experience, whilst supporting the team lead/manager and key stakeholders.
You will be responsible for ensuring all contact channels are within SLA and escalating as appropriate, managing all queries in a professional and timely manner and acting as a role model for colleagues in identifying and resolving or escalating client issues with necessary prioritisation and urgency.
Key Responsibilities
- Work closely with the Team to support the technical onboarding of new clients, user acceptance testing and the launch of new processes, technology and products.
- On‑going maintenance and monitoring of all relevant system configurations and back‑office elements of the Institutional / Professional application stack.
- Perform trade reconciliations and settlement reporting.
- Monitor daily trading operations, client activity, and platform logs to proactively identify and resolve any potential issues.
- Manage, maintain and support trading platforms (MT4/5, Prime XM, Your Bourse hubs and our Proprietary Trading Platform).
- Conduct end‑to‑end trade investigations; resolve exchange queries and real‑time trading issues.
- Provide support to front‑office users on trading product suite.
- Act as key point of contact for trading, messaging and risk related issues to users.
- Test and execute production changes.
- Interact with senior management and traders daily.
- Communication
- 2+ years’ of margin FX & Digital Assets
- Time‑management
- Prioritisation
- Problem‑solving
- Training/coaching
- Accountability
- Flexibility
- Motivation
- FIX Protocol
- MT4/5, Prime XM, One Zero, Your Bourse
- Seniority level
- Mid‑Senior level
- Employment type
- Full‑time
- Job function
- Other
Investment Banking ECM Analyst 2 - TMT in England employer: DA Trading Recruitment
As a leading trading recruitment firm in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our team enjoys comprehensive benefits, including ongoing training opportunities and a collaborative environment that encourages innovation and accountability, making it an excellent place for professionals looking to make a meaningful impact in the trading industry.
StudySmarter Expert Advice🤫
We think this is how you could land Investment Banking ECM Analyst 2 - TMT in England
✨Get Involved in Finance Communities
Join investment and asset management forums or local finance meetups. Engaging with professionals in these circles can not only help you learn the ropes but also put you in touch with potential employers like DA Trading Recruitment, who often scout for talent at such events.
✨Utilise Networking Platforms
Connect with professionals already working in asset management on platforms like LinkedIn. A personal message showing your interest in their role or asking for advice can lead to significant connections that might tip the scales in your favour at companies like DA Trading Recruitment.
✨Show Off Your Financial Skills
Consider contributing to investment blogs or even creating your own content. Sharing your insights and analyses can demonstrate your knowledge and passion for the industry, making you stand out when applying for roles at organisations like DA Trading Recruitment.
✨Engage with Recruitment Events
Attend finance recruitment fairs and expos. These events are perfect for making a strong impression with recruiters and potentially securing interviews. Many companies, including DA Trading Recruitment, attend these events to scout for fresh talent, so make sure you stand out with your enthusiasm and knowledge!
We think you need these skills to ace Investment Banking ECM Analyst 2 - TMT in England
Some tips for your application 🫡
Highlight Your Analytical Skills:In asset management, it's all about the numbers! Make sure your CV showcases your analytical skills, particularly any experience with financial modelling or quantitative analysis. Employers like DA Trading Recruitment want to see how you can dissect data and turn it into actionable insights, so don't hold back on your achievements!
Show Off Your Relevant Qualifications:Having the right qualifications can be a game changer in investment roles. If you've got a degree in finance, economics, or a related field, flaunt it! Also, if you have any certifications like CFA or CAIA, mention those too. It’ll help demonstrate your commitment and expertise in the field to DA Trading Recruitment.
Tailor Your Cover Letter to Reflect Passion for Investment:Your cover letter is your chance to express your enthusiasm for the investment world. Share why you're drawn to asset management and your understanding of market trends. The hiring team at DA Trading Recruitment will be keen to see that passion and how you keep up with industry news and developments.
Quantify Your Achievements:Don’t just tell them what you did - show them! When detailing your previous experience, include quantifiable achievements to illustrate your impact. Whether it’s percentage growth on a portfolio or cost savings in a project, these figures will help your application stand out to DA Trading Recruitment. Numbers speak louder than words!
How to prepare for a job interview at DA Trading Recruitment
✨Brush Up on Financial Modelling
For a role in investment asset management, being well-versed in financial modelling is crucial. Make sure you can articulate your experience with tools like Excel or any specialised software you've used. Maybe even prepare a couple of examples of financial models you've built or analysed.
✨Know Your Investment Strategies
Expect questions around different investment strategies and how you would apply them in various market scenarios. Get ready to discuss current market trends and how they impact portfolio management. This shows you're not just about the theory but also keeping an eye on real-world applications.
✨Show Your Analytical Skills
Since this is a full-time role, companies like DA Trading Recruitment want to see your analytical thinking in action. Prepare to solve case studies or tackle some numerical puzzles during the interview. Practicing these types of questions will boost your confidence and show off your skills.
✨Discuss Your Long-Term Career Goals
As you’re applying for a full-time position, the interviewers will be interested in your commitment to the field. Be ready to discuss how this role fits into your long-term career plans in asset management. This shows you're not just looking for any job, but you’re genuinely interested in growing withDA Trading Recruitment.