Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage trading platforms and ensure an excellent client experience from onboarding to live trading.
- Company: Dynamic trading firm with a focus on technology and client satisfaction.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
- Why this job: Be a key player in the trading industry and make a real impact on client success.
- Qualifications: 2+ years in margin FX & Digital Assets, strong problem-solving and communication skills.
The predicted salary is between 50000 - 70000 £ per year.
Job Purpose: The purpose of this role is to manage our trading platforms; taking clients from technical onboarding all the way to live trading; supporting colleagues, clients and technology partners to ensure excellent client experience. You will be seen as the Subject Matter Expert (SME) and responsible for motivating team members, providing support and guidance, quality checking work and giving one‑to‑one feedback. As a representative in the industry – whether it’s communication with clients, negotiation with tech partners, or resolution of trading issues – you will train, coach and mentor the team to provide an excellent client experience, whilst supporting the team lead/manager and key stakeholders. You will be responsible for ensuring all contact channels are within SLA and escalating as appropriate, managing all queries in a professional and timely manner and acting as a role model for colleagues in identifying and resolving or escalating client issues with necessary prioritisation and urgency.
Key Responsibilities
- Work closely with the Team to support the technical onboarding of new clients, user acceptance testing and the launch of new processes, technology and products.
- On‑going maintenance and monitoring of all relevant system configurations and back‑office elements of the Institutional / Professional application stack.
- Perform trade reconciliations and settlement reporting.
- Monitor daily trading operations, client activity, and platform logs to proactively identify and resolve any potential issues.
- Manage, maintain and support trading platforms (MT4/5, PrimeXM, YourBourse hubs and our Proprietary Trading Platform).
- Conduct end‑to‑end trade investigations; resolve exchange queries and real‑time trading issues.
- Provide support to front‑office users on trading product suite.
- Act as key point of contact for trading, messaging and risk related issues to users.
- Test and execute production changes.
- Interact with senior management and traders daily.
Skills Required
- 2+ years’ of margin FX & Digital Assets
- Time‑management
- Prioritisation
- Problem‑solving
- Training/coaching
- Accountability
- Flexibility
- Motivation
- FIX Protocol MT4/5, PrimeXM, OneZero, YourBourse
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Investment Banking ECM Analyst 2 - TMT in England employer: DA Trading Recruitment
Contact Detail:
DA Trading Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Banking ECM Analyst 2 - TMT in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the trading industry, especially those who work with MT4/MT5 platforms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss trading operations and platform management. We want you to shine as the Subject Matter Expert they’re looking for!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've resolved trading issues or improved client experiences. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Investment Banking ECM Analyst 2 - TMT in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Investment Banking ECM Analyst 2 - TMT. Highlight relevant experience and skills that match the job description, especially in trading platforms and client management.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your passion for the trading industry and how your background aligns with our needs. Be genuine and let your personality shine through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see your thought process and how you approach problem-solving, especially in high-pressure situations like trading.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at DA Trading Recruitment
✨Know Your Platforms Inside Out
Make sure you’re well-versed in MT4/MT5 and any other trading platforms mentioned in the job description. Familiarise yourself with their functionalities, common issues, and how to resolve them. This will show your potential employer that you’re not just a candidate, but a knowledgeable asset ready to hit the ground running.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues or client queries in the past. Be ready to discuss specific scenarios where you identified a problem, took action, and achieved a positive outcome. This will highlight your ability to manage challenges effectively, which is crucial for this role.
✨Showcase Your Communication Skills
Since you'll be interacting with clients and tech partners, practice articulating complex concepts in simple terms. Think about how you can convey your ideas clearly and concisely. During the interview, focus on demonstrating your ability to communicate effectively, as this will be key in ensuring an excellent client experience.
✨Be Ready to Discuss Team Dynamics
As a potential team leader, you’ll need to motivate and guide others. Prepare to talk about your experience in training or mentoring colleagues. Share specific instances where you’ve helped a team member improve or resolved conflicts, showcasing your leadership skills and commitment to fostering a collaborative environment.