At a Glance
- Tasks: Lead the SAP Center of Excellence and drive continuous improvement in service delivery.
- Company: Curtiss-Wright, a leader in innovative technology solutions.
- Benefits: Enjoy paid time off, health benefits, and a competitive pay package.
- Other info: Flexible hybrid working and excellent career development opportunities.
- Why this job: Make a real impact by leading a high-performing team in a dynamic environment.
- Qualifications: 10+ years of SAP experience with strong leadership and communication skills.
The predicted salary is between 70000 - 90000 £ per year.
The Sr. Manager, SAP Center of Excellence (CoE) is responsible for leading the day-to-day operations, support, and continuous improvement of the Curtiss‑Wright SAP landscape. This role ensures reliable service delivery, effective governance, and strong partnerships with the business while developing a high-performing team. The Manager works closely with Business Process Owners, IT leaders, and strategic partners to deliver stable, secure, and business‑focused SAP solutions. Location: Remote, UK Work‑life balance: Hybrid working, flexi‑time program. Responsibilities Lead day‑to‑day operations of the SAP Center of Excellence. Oversee Incident, Problem, Change, Release, and Service Request Management. Monitor service performance and drive continuous improvement. Lead SAP intake, prioritization, Change Approval Board (CAB), and Release Management processes. Ensure compliance with SDLC, security, audit, and enterprise standards for both internal and external audit. Manage SAP and ServiceNow dashboards, SLAs, KPIs, and operational reporting. Partner with Business Process Owners, business leaders, and IT teams to prioritize work and support business objectives. Coordinate across functional and technical teams to improve business processes and resolve issues. Build trusted relationships and maintain a high level of customer satisfaction. Lead and manage the SAP Quality Assurance (QA) team, ensuring effective planning, execution, and delivery of SAP testing activities. Establish and oversee testing strategies, including test planning, test cycles, test script development, and test execution for projects, enhancements, and production support. Lead, coach, and develop a high-performing SAP Center of Excellence team. Support hiring, onboarding, performance management, succession planning, and employee development. Identify opportunities to improve service quality, simplify processes, and increase operational efficiency. Manage relationships with managed service providers and strategic technology partners. Use metrics and feedback to improve service delivery and reduce operational risk. Qualifications Bachelor’s degree in information systems, Computer Science, Engineering, Business, or a related field. 10+ years of SAP/ERP experience, including at least 5 years in a leadership role. Hands‑on experience in at least one SAP functional domain, including Finance (FI/CO), Order‑to‑Cash (OTC), Service Management (CS/SM), Warehouse Management (WM/EWM), Supply Chain Planning (PP/IBP), or a related SAP business process area. Experience leading enterprise application support in a manufacturing environment. Strong knowledge of SAP, ITIL, Software Development Life Cycle (SDLC), governance, and vendor management. Excellent leadership, communication, organizational, and stakeholder management skills. Preferred Master's degree in a related field. SAP, ITIL, PMP, or equivalent certifications. Experience with Agile delivery methodologies, SAP Activate, and ServiceNow. Benefits Paid Time Off Retirement with Employer Match Health and Wellness Benefits Learning and Development Opportunities Competitive Pay Bonus Scheme Recognition Employee Stock Purchase Plan Inclusive
Sr. Manager, SAP Center of Excellence employer: D4S DY-4 Systems Inc.
Curtiss-Wright is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior SAP CoE Lead role. With a strong emphasis on employee growth and development, you will have access to continuous learning opportunities while working remotely in the UK, allowing for a healthy work-life balance. The company values its employees by providing a supportive environment where your expertise in SAP can thrive, making it a rewarding place to advance your career.
We think you need these skills to ace Sr. Manager, SAP Center of Excellence
SAP
Incident Management
Problem Management
Change Management
Release Management
Service Request Management
SDLC