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For Companies At a Glance
- Tasks: Coordinate digital projects and operations, ensuring smooth communication and project delivery.
- Company: Join D3R, a leading digital agency with a focus on bespoke solutions.
- Benefits: Enjoy a competitive salary, tax-free bonuses, and excellent employee benefits.
- Why this job: Fast-track your career in a dynamic environment with opportunities to learn and grow.
- Qualifications: 2-3 years of client-facing experience and a passion for customer satisfaction.
- Other info: Be part of a growing team with exciting clients and career progression.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Chichester, West Sussex PO19 1BF
Salary: ÂŁ30,000 - ÂŁ40,000 per annum, DOE + Excellent Benefits!
Contract: Full-time, Permanent
Why Join D3R
- A competitive starting salary - depending on the skills and experience you can already bring to our team.
- Participation in a tax‑free company bonus scheme following 12 months service.
- Employee benefits including life insurance, 24/7 GP, dental plan, a wide range of discounts and special offers, team lunches etc.
- The opportunity to grow quickly with lots of opportunities to learn and grow your skills with salary progression to match.
- The challenge and opportunity to work with fantastic clients within a successful, growing business.
Who Are D3R
D3R are a leading digital agency with a proven track record. We deliver solutions that perfectly fit our clients’ business needs and are proud to have built long‑lasting client relationships, starting with a single project and developing trusted partnerships over time. Based in the heart of Chichester, West Sussex, we design and build beautiful, bespoke websites and business systems for new and existing clients in e‑commerce, hospitality and beyond. Spanning multiple market sectors, our client portfolio includes Loaf, Monica Vinader, Allianz Stadium (Twickenham) and Soho Home. Having moved to employee ownership in early 2024, we’re keen to recruit the talent we believe will be instrumental in the next phase of our journey.
The Role – Digital Projects & Operations Co‑ordinator
If you’re a fast learner, ambitious and looking for a fantastic career opportunity in a growing company, why not consider joining the team at D3R Chichester? The successful candidate will play a key role within our business as we strive to continuously improve how we work together to deliver for our customers. You will take on a varied client facing role and have the opportunity to grow quickly, working alongside and learning from some of the best people in the industry.
Below you’ll find a flavour of what you can expect to get involved in over time - the more relevant skills and experience you already have, the sooner you can expect to be taking on additional responsibilities:
- Scheduling design and development work across D3R - balancing priorities with the available capacity in the business.
- Communicating with colleagues and clients to ensure alignment on work underway.
- Following up on projects/work assignments to understand status and required next steps.
- Analysing hours against budgets and providing updates accordingly.
- Administering our work management and planning systems.
- Hands on testing of website features and functionality.
- Organising required meetings and discussions to ensure initiatives keep moving forward, risks can be mitigated and key decisions can be taken.
Those with more relevant projects and delivery experience may start on some of the following tasks earlier than others:
- Plan sprints in JIRA in conjunction with our clients and client delivery teams.
- Develop project plans in Smartsheets.
- Develop project documentation including statements of work, project status reports and forecasts.
- Carry out data analyses to help us plan effectively and manage expectations - actuals v budget reports, capacity forecasts etc.
- Play a leading role during project initiation to ensure that projects get off to a successful start.
- Play the role of Delivery Assurance Lead across the build of new websites for our clients.
- Lead process improvement initiatives across D3R.
What Skills And Experience Are We Looking For
What’s most important to us is the person and their skills and aptitude - rather than digital agency experience specifically. If someone doesn’t have all of the skills and experience right now, they must already be able to demonstrate that they’re hungry to learn, keen to take on additional responsibility and can talk us through some of their work achievements to date. The successful candidate will have some or all of the following qualities and experience:
- At least 2 to 3 years of relevant client‑facing work experience with a demonstrable record of achievement.
- Passion for client service and customer satisfaction.
- Excellent communication skills - both written and verbal.
- Highly organised with the drive to get things done.
- Enjoy working in a team environment helping to bring out the best in people.
- Enjoy working with clients to help them achieve their goals.
- Strong attention to detail while never losing sight of the bigger picture.
- IT literacy.
- Numeracy - ability to analyse data and loves a good spreadsheet.
- Natural curiosity - particularly about e‑commerce and the web.
Other Relevant Experience We Would Particularly Welcome
- Experience co‑ordinating or managing technology projects in a client facing role.
- E‑commerce experience.
Travel
Although this role will be based in our Chichester office, you can expect occasional travel to customer sites for project kick offs and significant review meetings for example.
Click on “APPLY” today!
Digital Projects & Operations Co-ordinator employer: D3R
Contact Detail:
D3R Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Projects & Operations Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching D3R and their clients. Understand their projects and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the D3R team.
We think you need these skills to ace Digital Projects & Operations Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Projects & Operations Co-ordinator role. Highlight your relevant experience and skills that match what we're looking for, like client-facing work and project management.
Show Your Passion: We love candidates who are eager to learn and grow! In your application, share examples of how you've taken on new responsibilities or tackled challenges in previous roles. Let us see your enthusiasm for the digital world!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can contribute to our team at D3R.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at D3R
✨Know Your Stuff
Before the interview, dive deep into D3R's projects and clients. Familiarise yourself with their work in e-commerce and hospitality. This will not only show your genuine interest but also help you relate your experience to their needs.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication prowess. Practice articulating your thoughts clearly and concisely, and think of examples where you've successfully managed client relationships or resolved issues.
✨Be Organised and Detail-Oriented
Bring along a portfolio or examples of your previous work that highlight your organisational skills and attention to detail. Discuss how you’ve managed projects or tasks in the past, especially any experience with tools like JIRA or Smartsheets.
✨Demonstrate Your Curiosity
D3R values a natural curiosity, especially about e-commerce and the web. Prepare some insightful questions about their projects or industry trends. This shows you're not just looking for a job, but are genuinely interested in growing within the field.
