Guest Experience Lead — Front of House in City of London
Guest Experience Lead — Front of House

Guest Experience Lead — Front of House in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception desk and create unforgettable guest experiences in a vibrant restaurant.
  • Company: Exciting restaurant & bar in London with a focus on hospitality.
  • Benefits: Full-time role with competitive pay and a dynamic work environment.
  • Why this job: Join a passionate team and make a real impact on guest satisfaction.
  • Qualifications: 1 year of experience in hospitality and strong communication skills.
  • Other info: Perfect for those who thrive in a fast-paced, high-end setting.

The predicted salary is between 36000 - 60000 £ per year.

A vibrant restaurant & bar in London is seeking a passionate Head Receptionist to join their Front of House leadership team. This full-time role involves overseeing the reception desk, delivering warm welcomes, and ensuring outstanding guest experiences in a high-end setting.

Applicants should have at least 1 year of experience in a similar position, along with strong communication and multitasking skills. If you thrive in hospitality and want to lead a dedicated team, we would love to hear from you.

Guest Experience Lead — Front of House in City of London employer: D3 Collective

Join a vibrant restaurant & bar in the heart of London, where we prioritise exceptional guest experiences and foster a dynamic work culture. As a Guest Experience Lead, you'll benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a real impact in a high-end hospitality setting. We value passion and dedication, ensuring that our employees feel valued and inspired every day.
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Contact Detail:

D3 Collective Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead — Front of House in City of London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get that interview, be sure to let your passion for hospitality shine through. Share stories about how you've created memorable guest experiences in the past – it’ll make you stand out from the crowd.

Tip Number 3

Research the restaurant! Before any interview, dive into what makes the place special. Knowing their menu, vibe, and values will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our Front of House leadership team. Don’t miss out on this opportunity!

We think you need these skills to ace Guest Experience Lead — Front of House in City of London

Leadership Skills
Communication Skills
Multitasking Skills
Guest Service Skills
Hospitality Knowledge
Team Management
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see how much you care about creating outstanding guest experiences, so share any relevant stories or examples that highlight your passion.

Tailor Your CV: Make sure your CV is tailored to the role of Guest Experience Lead. Highlight your experience in similar positions and emphasise your communication and multitasking skills. We love seeing how your background aligns with what we’re looking for!

Craft a Personal Cover Letter: Your cover letter is your chance to connect with us on a personal level. Share why you want to join our vibrant team and how you can contribute to our high-end setting. Keep it warm and engaging, just like the atmosphere we create for our guests.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of our team!

How to prepare for a job interview at D3 Collective

Know the Venue Inside Out

Before your interview, make sure to research the restaurant and bar thoroughly. Familiarise yourself with their menu, atmosphere, and any unique offerings. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.

Showcase Your Communication Skills

As a Guest Experience Lead, strong communication is key. During the interview, practice clear and confident responses. Use examples from your past experiences to demonstrate how you've effectively communicated with guests and resolved issues, ensuring a memorable experience.

Demonstrate Multitasking Abilities

In a high-end setting, multitasking is crucial. Prepare to discuss scenarios where you've successfully managed multiple tasks at once. You might even want to role-play some common front-of-house situations to showcase your ability to juggle responsibilities while maintaining a warm and welcoming demeanour.

Express Your Passion for Hospitality

Let your enthusiasm for the hospitality industry shine through. Share stories that highlight your dedication to providing exceptional service and leading a team. This passion will resonate with the interviewers and show that you're not just looking for a job, but a chance to make a difference in their guest experience.

Guest Experience Lead — Front of House in City of London
D3 Collective
Location: City of London
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  • Guest Experience Lead — Front of House in City of London

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)
  • D

    D3 Collective

    50-100
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