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For Companies At a Glance
- Tasks: Lead HR initiatives and support a flexible, remote team culture.
- Company: Join a fast-growing company transforming direct marketing with innovative strategies.
- Benefits: Competitive salary, flexible hours, and the chance to work from anywhere.
- Other info: Embrace ambiguity and thrive in a collaborative, innovative workplace.
- Why this job: Make a real impact by shaping people and culture in a dynamic environment.
- Qualifications: HR experience at Partner level and CIPD Level 5 qualification required.
The predicted salary is between 44000 - 54000 £ per year.
Remote – Work from anywhere you have the legal right to (UK hours required)
Flexible – 4 days a week 32 hours
Remuneration - £44,000 – £54,000 GBP Pro Rata to FTE
About Us
At Direct To Market Solutions (D2MS), we’re on a mission to transform direct marketing by doing things differently. Over the past five years, we’ve grown rapidly and with that growth comes the need to strengthen our foundations. We’re now looking for a seasoned People & Culture Partner to help us get the basics right and build a scalable, people infrastructure and capability for our company. We help subscription and growth-focused brands connect with customers in meaningful, human ways through tailored acquisition, retention and event-based strategies. We’re a fully remote organisation with a culture built on flexibility, trust and collaboration. We’re still a small, fast-moving business, so you’ll need to be comfortable with ambiguity, bring ideas to the table, and enjoy trying new approaches. We value innovation, experimentation and people who take initiative.
What You Will Do
- Comfortable leading the HR function, we want you to bring your ideas to this role. You will combine hands-on operational HR with project ownership across three core initiatives:
- Absence Management Reset
- Redesign processes, templates and trigger-point conversations; improve Employment Hero (EH) data accuracy. Success indicators: clear baselines, accurate reporting, consistent manager action.
- People Management Essentials
- Refresh grievance & disciplinary policies; create the Passport to Performance toolkit (scripts, templates, checklists); deliver management training. Success indicators: updated policies launched; toolkit embedded; managers trained.
- HRIS & Reporting Uplift (Employment Hero)
- Clean and standardise EH data; eliminate offline trackers; create three core people metrics and dashboards for weekly and board reporting. Success indicators: single source of truth, standardised reporting cadence.
Key Responsibilities
- Day-to-day HR Support: Provide ongoing operational HR advice to line leaders and the General Manager, supporting absence, conduct, probation, wellbeing, and early-stage ER matters.
- Coaching & Capability Building: Coach managers to confidently handle people conversations, embed new tools, and lead effectively in a remote environment.
- Leadership of Recruitment: Line-manage and develop our internal recruiter, ensuring high-quality hiring processes, consistency and candidate experience.
About You
- HR generalist experience at Partner level
- CIPD Level 5 qualified
- Strong working knowledge of UK employment law and case management experience
- Proven experience delivering HR projects within fixed timeframes
- HRIS capability (Experience with Employment Hero is ideal)
- Excellent communication, coaching and stakeholder management skills
- Organised, detail-oriented and comfortable working remotely
- Thrives in ambiguity, proactive, and excited by building things from scratch in a growing business
People & Culture Partner in Crawley employer: D2MS
Contact Detail:
D2MS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Partner in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a People & Culture Partner role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to share examples of your past successes in HR.
✨Tip Number 3
Show off your personality! In interviews, let your passion for HR and people management shine through. Companies like D2MS value innovation and initiative, so don’t be afraid to share your ideas on how you can contribute to their mission.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at D2MS and ready to make an impact.
We think you need these skills to ace People & Culture Partner in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People & Culture Partner. Highlight your HR generalist experience and any relevant projects you've led that align with our mission at D2MS.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and passion for HR. Share specific examples of how you've tackled ambiguity and driven change in previous roles, as we value innovation and initiative.
Showcase Your Skills: Don’t forget to mention your CIPD Level 5 qualification and your knowledge of UK employment law. We want to see how your skills can help us build a scalable people infrastructure.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at D2MS
✨Know Your Stuff
Make sure you brush up on your HR generalist knowledge, especially around UK employment law. Familiarise yourself with the specifics of the role, like absence management and grievance policies, so you can speak confidently about how you would approach these areas.
✨Showcase Your Projects
Prepare to discuss specific HR projects you've led in the past. Highlight your experience with HRIS systems, particularly Employment Hero if you have it, and be ready to share how you’ve successfully delivered projects within tight timeframes.
✨Embrace the Ambiguity
Since this role involves working in a fast-moving environment, be prepared to talk about how you handle uncertainty. Share examples of when you've thrived in ambiguous situations and how you’ve brought innovative ideas to the table.
✨Engage with Their Culture
D2MS values flexibility, trust, and collaboration. During the interview, demonstrate that you understand and appreciate their culture. Share how you’ve fostered a collaborative environment in previous roles and how you plan to contribute to their mission of transforming direct marketing.