Strategic EdTech Customer Success Partner

Strategic EdTech Customer Success Partner

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
D2L

At a Glance

  • Tasks: Partner with customers to drive success and maximise the Brightspace platform's impact.
  • Company: D2L, a leading EdTech company focused on customer outcomes.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Join a supportive team dedicated to empowering users and enhancing learning experiences.
  • Why this job: Make a real difference in education by helping institutions succeed with innovative technology.
  • Qualifications: Experience in customer success and a passion for education technology.

The predicted salary is between 60000 - 75000 Β£ per year.

D2L in the United Kingdom is seeking a Customer Success Manager to partner with customers, drive measurable outcomes, and ensure effective use of the Brightspace platform across institutions and businesses. You will design adoption plans, align goals with best practices, monitor health, reduce churn, and collaborate with Sales, Product, Support, and Engineering to influence roadmap and improve outcomes.

Join a team that values customer outcomes, expert guidance, and enablement for end users.

Strategic EdTech Customer Success Partner employer: D2L

D2L is an exceptional employer that champions innovation and collaboration in the education technology sector. Located in London, we offer a vibrant work culture that prioritises employee growth through continuous learning opportunities and a commitment to meaningful impact in education. Our team thrives on creativity and teamwork, ensuring that every member plays a vital role in shaping the future of learning.

D2L

Contact Details:

D2L Recruitment Team

We think you need these skills to ace Strategic EdTech Customer Success Partner

Customer Success Management
Adoption Planning
Goal Alignment
Health Monitoring
Churn Reduction
Collaboration Skills
Sales Coordination