At a Glance
- Tasks: Guide strategic adoption of Brightspace and design impactful plans for customers.
- Company: D2L, a cloud company revolutionising education technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on transforming learning experiences.
- Why this job: Make a real difference in education by helping customers succeed with innovative tech.
- Qualifications: Experience in customer success and strong collaboration skills.
The predicted salary is between 60000 - 80000 £ per year.
D2L, a cloud company modernizing education, is seeking a Customer Success leader to guide strategic adoption of Brightspace for education and corporate customers in London.
You will design adoption plans, collaborate with Sales, Product and Support, and drive measurable outcomes.
The role emphasizes health metrics, risk mitigation, and value realization, with enablement for end users and admins.
- You will translate customer feedback into roadmap priorities and help customers achieve
- #J-18808-Ljbffr
Strategic Customer Success Partner - Education Tech in London employer: D2L
D2L is an exceptional employer that champions innovation and collaboration in the education technology sector. Located in London, we offer a vibrant work culture that prioritises employee growth through continuous learning opportunities and a commitment to meaningful impact in education. Our team thrives on creativity and teamwork, ensuring that every member plays a vital role in shaping the future of learning.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Customer Success Partner - Education Tech in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like D2L looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Strategic Customer Success Partner - Education Tech at D2L, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Strategic Customer Success Partner - Education Tech in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at D2L, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of D2L and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at D2L
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that D2L might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at D2L.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
