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- Tasks: Manage customer accounts, process orders, and learn about our products in a dynamic environment.
- Company: Join a family-run business with over 29 years of experience in the stone industry.
- Benefits: Enjoy 28 days holiday, Christmas shutdown, end-of-year bonus, and opportunities for international exhibitions.
- Why this job: Be part of a friendly team and develop your skills while making a real impact.
- Qualifications: 2 years of customer service experience and strong communication skills required.
- Other info: Fast-paced office and warehouse role with excellent career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
D ZAMBELIS Ltd is a family run business, based in South Woodham Ferrers, that has sold tools and consumables to the stone industry for more than 29 years. We have offered years of excellent service to hundreds of loyal UK customers and provide a high-quality, friendly and informative service. The placement is to join our friendly team, where there is a personal culture and close communication with the owners and other employees in our new and modern premises. We are looking for someone with a dedicated work ethic, a willingness to work hard and learn quickly.
The position responsibilities will include:
- Managing existing and new customer accounts, dealing with customers over the phone and building a relationship with them and learning the products they buy.
- Handling orders - producing estimates, delivery notes and invoices.
- No cold calling, no sales targets.
- Processing orders, collecting and packing products, which requires manual labour and lifting in the warehouse.
- The position is office and warehouse based.
- Learning technical information on products sold.
- Dealing with new enquiries, upselling and promoting new products.
Requirements:
- Able to work in a fast-paced environment, where telephone skills are vital.
- Ability to communicate effectively (verbal, written, email).
- Relevant customer service and sales experience of a minimum of 2 years.
- Able to work independently in a busy environment.
- Processing, packaging and dispatching incoming orders, able to lift heavy boxes.
- Ability to work with Microsoft Office, as well as Windows, with further IT training provided.
Benefits:
- 28 days holiday allowance.
- Christmas shutdown compulsory use of holidays.
- End of year bonus.
- Opportunities to attend international exhibitions.
Position is permanent. Working days - Monday to Friday from 8:15am to 5:30pm.
Internal Sales Assistant - Office and Warehouse Based employer: D Zambelis Ltd
Contact Detail:
D Zambelis Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Assistant - Office and Warehouse Based
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on D ZAMBELIS Ltd. Understand their products and services, and think about how you can contribute to their friendly culture. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction over the phone, it’s crucial to be confident and clear. Try role-playing with a friend or family member to get comfortable with handling customer queries and building rapport.
✨Tip Number 3
Show off your teamwork! D ZAMBELIS Ltd values a personal culture, so be ready to share examples of how you've worked well in a team before. Highlight your ability to communicate effectively and support your colleagues in a busy environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to tailor your application to reflect your enthusiasm for the role and how you fit into the D ZAMBELIS family.
We think you need these skills to ace Internal Sales Assistant - Office and Warehouse Based
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a friendly and approachable tone, so don’t be afraid to be yourself. Remember, we’re a family-run business, and we value personal connections.
Tailor Your Experience: Make sure to highlight your relevant customer service and sales experience in your application. We want to see how your skills align with the role, so be specific about your past roles and what you learned from them.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially since telephone skills are vital for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at D Zambelis Ltd
✨Know the Company Inside Out
Before your interview, take some time to research D ZAMBELIS Ltd. Understand their history, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since the role involves managing customer accounts and providing excellent service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or built strong relationships with customers.
✨Demonstrate Your Ability to Learn Quickly
The job requires a willingness to learn about technical products. Be ready to discuss how you've quickly adapted to new information or processes in previous roles. This will reassure them that you can handle the learning curve.
✨Prepare for Practical Questions
Expect questions related to handling orders and working in a fast-paced environment. Think of scenarios where you had to multitask or manage time effectively. Showing that you can thrive under pressure will make you stand out.
