UK Department Store Representative in London

D.S. & Durga is looking for a dynamic part-time Department Store Representative that is focused, motivated and assertive to join our team as selling support throughout our locations in the London area. Ideal candidates are interested to grow with us into energetic representatives who are passionate about people, skincare and D.S. & Durga. This position will maximise sales goals, training, education, merchandising and new opportunities for long term advancement.

Our Department Store Representative possess a sincere understanding and appreciation of the D.S. & Durga culture, strengths, and mission to build relationships and grow our business. You must be an independent, self-starter, dynamic, persuasive and articulate while focused on sales goals and results within our company parameters.

• Responsible for the day-to-day sales performance of the stores, proactively striving to reach the company sales goals and targets.
• Full awareness of store performance by tracking daily, weekly and monthly goals as well as personal KPIs including average spend and sign-up rate.
• Operating the Till System with speed and accuracy.
• Keeping abreast of the latest company launches and promotions/offers.
• Ability to create and recognise marketing and promotional opportunities to increase brand awareness and sales.
• Responding to customer questions by recommending appropriate routines or products to meet their needs according to company product information and guidance.
• Effectively sampling customers with other products to further build their regimen.
• Providing engaging product demonstrations and consultations for fragrance.
• Proactively building a personal network of clients, fostering loyalty and maintaining regular communication through email and phone prospection.
• Flexible with scheduling and available to work retail hours.
• Processing Sales and Transactions, operating the Till System with speed and accuracy.
• Maintaining an exemplary standard of cleanliness and merchandising within the store environment.

• Achievement Focus - Demonstrates persistence and overcomes obstacles.
• Continuous Learning - Assesses own strengths and weaknesses.
• Communications - Exhibits good listening and comprehension.
• Managing Customer Focus - Develops new approaches to meeting customer needs.
• Problem Solving - Develops alternative solutions.
• Teamwork - Balances team and individual responsibilities.
• Use of Technology - Adapts to new technologies.

• Flexible with scheduling and available to work retail hours.
• Excellent organisational, communication and customer service skills.
• Self-motivated, independent, and directed to assigned sales goals.
• Retail sales experience is helpful but not required.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

D.S. & Durga is an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.