At a Glance
- Tasks: Support passengers on journeys, ensuring their comfort and safety.
- Company: Join a caring team dedicated to making a positive community impact.
- Benefits: Earn £13.45 per hour with flexible hours and training provided.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Friendly, reliable, and passionate about helping others.
- Other info: Enjoy working outdoors and be part of a supportive team.
The predicted salary is between 13 - 16 £ per hour.
Do you enjoy helping others and making a positive impact in your community? Join our caring team as a Passenger Assistant!
What You’ll Do
- Support passengers on journeys to Care Centres or Special Schools.
- Assist with boarding, wheelchairs, and safety equipment.
- Provide door-to-door service and ensure comfort and well-being.
- Work closely with care staff and respond to emergencies when needed.
What We’re Looking For
- Friendly, reliable, and great communication skills.
- Passion for helping people and treating everyone fairly.
- Flexible, team-oriented, and willing to learn (training provided).
- Comfortable working outdoors and handling confidential information.
Additional Info
- DBS check required.
- Physical tasks and varied weather conditions involved.
Why Join Us
This is more than a job—it’s a chance to make a real difference. Be part of a supportive team that values kindness and safety.
How to apply
When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for.
Closing Date: 13 February 2026
Guaranteed Interview Schemes
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.
Visa Sponsorship
Bedford Borough Council is unable to offer visa sponsorship for this role.
Enhanced DBS Post
This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).
Work Pattern: 7:45 to 10:30 and 14:15 to 17:30
Is this an enhanced DBS role? Yes
Is this a customer facing role which requires a fluent English Speaker? Yes
Vacancy Location: Bedfordshire
Passenger Assistant (Casual) employer: D S D
Contact Detail:
D S D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual)
✨Tip Number 1
Get to know the company! Research Bedford Borough Council and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Passenger Assistant, you'll need to be friendly and approachable. Try role-playing with a friend or family member to get comfortable discussing your passion for helping others.
✨Tip Number 3
Be ready for those tricky questions! Think about scenarios where you've demonstrated reliability and teamwork. Prepare examples that highlight your ability to handle emergencies and support passengers effectively.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, make sure your CV clearly shows how you meet the job requirements—this is your chance to shine!
We think you need these skills to ace Passenger Assistant (Casual)
Some tips for your application 🫡
Show Your Passion: When you're writing your CV and answering those application questions, let your passion for helping others shine through. We want to see how you connect with the role of a Passenger Assistant and how you can make a difference in our community.
Tailor Your CV: Make sure your CV is tailored to highlight the skills and experiences that match the job description. We’re looking for friendly, reliable candidates with great communication skills, so don’t be shy about showcasing those qualities!
Be Clear and Concise: Keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know how you meet the essential selection criteria!
Apply Through Our Website: Once you’re ready, head over to our website to apply! It’s super easy—just click on ‘Apply for Vacancy’, upload your CV, and answer the application questions. We can’t wait to see your application!
How to prepare for a job interview at D S D
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Passenger Assistant entails. Familiarise yourself with the responsibilities like supporting passengers, assisting with boarding, and ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about helping others, be ready to share examples of how you've positively impacted someone's day. Think of times when you've demonstrated kindness, reliability, or effective communication. This will highlight your suitability for the role and your passion for helping people.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle emergencies or assist someone with mobility issues. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided, team dynamics, or how they ensure passenger safety. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.