Bereavement Officer in England

Bereavement Officer in England

England Full-Time 26403 - 28142 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide compassionate support in bereavement services and manage essential records.
  • Company: Join Bedford Borough Council, a supportive and community-focused employer.
  • Benefits: Competitive salary, full-time hours, and a chance to make a difference.
  • Why this job: Help families during tough times while developing valuable skills in a meaningful role.
  • Qualifications: Experience in clerical tasks and excellent communication skills required.
  • Other info: Opportunity for personal growth and a chance to contribute to the community.

The predicted salary is between 26403 - 28142 £ per year.

We are looking for an experienced, self-motivated, organised and proactive individual to work as part of the Bereavement Service team, to provide a compassionate and efficient Bereavement Service in a professional manner.

Experience Required:

  • Maintaining accurate cemetery and crematorium records.
  • Recording bookings for burials and cremations, administering paperwork for the successful completion of all cemetery and crematorium processes and memorial purchases.
  • Using database system to record and retrieve information, in addition to other basic office packages such as Outlook, Word and Excel.
  • Identifying and assisting in the location of grave plots to cemetery stakeholders or in preparation of upcoming burials.
  • Processing payments and maintaining financial records.
  • Experience in headstone safety testing would be an advantage.
  • Experience of operating a chapel for funeral services including the music system and visual tributes would be ideal but full training will be given.

Daily Duties:

  • To undertake routine clerical tasks such as filing, photocopying, receiving and dispatching mail, answering phones and responding to emails.
  • To take bookings from funeral directors ensuring all relevant paperwork is completed to the specified standards.
  • Undertaking transfers of grave ownership and associated paperwork as required.

The successful candidate will obtain excellent written and verbal communication skills.

How to Apply:

When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.

Closing Date: 30th January 2026

Interview Date(s): 9th & 11th February 2026

Please note: The Council will not normally re-employ ex-employees in receipt of a severance payment (within 12 months of leaving) or a local government pension (applies to Senior Officers only) unless the appointment is business critical.

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Bedford Borough Council is unable to offer visa sponsorship for this role.

Work Pattern: Monday to Friday 9:00 until 17:00

Fluent English Speaker Required: Yes

Location: Bedfordshire, Borough Hall Bedford

Bereavement Officer in England employer: D S D

Bedford Borough Council is an exceptional employer, offering a supportive work culture that prioritises compassion and community service. Employees benefit from a permanent full-time contract with opportunities for professional growth, while working in a collaborative environment that values diversity and inclusivity. Located in Bedfordshire, the council provides a meaningful role as a Bereavement Officer, where you can make a significant impact in the lives of others during challenging times.
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Contact Detail:

D S D Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bereavement Officer in England

✨Tip Number 1

Get to know the company! Research Bedford Borough Council and their Bereavement Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to bereavement services, like how you would handle sensitive situations. Role-playing with a friend can help you feel more confident and articulate.

✨Tip Number 3

Showcase your skills! Be ready to discuss your experience with databases and office software. Bring examples of how you've maintained records or processed payments in previous roles to demonstrate your competence.

✨Tip Number 4

Apply through our website! When you're ready, hit that 'Apply for Vacancy' button. Make sure your CV highlights your relevant experience and skills, as this is your chance to shine and stand out from the crowd.

We think you need these skills to ace Bereavement Officer in England

Compassionate Communication
Organisational Skills
Database Management
Attention to Detail
Clerical Skills
Financial Record Keeping
Customer Service
Problem-Solving Skills
Experience with Cemetery and Crematorium Processes
Proficiency in Office Packages (Outlook, Word, Excel)
Record Maintenance
Ability to Operate Chapel Equipment
Written Communication Skills
Verbal Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Bereavement Officer role. Highlight your experience with cemetery and crematorium records, as well as any relevant clerical tasks you've handled. We want to see how you meet the specific requirements outlined in the job description!

Be Clear and Concise: When answering the application questions, keep your responses clear and to the point. We appreciate straightforward answers that directly address the criteria. Remember, less is often more!

Show Your Compassion: Since this role involves providing a compassionate service, make sure to convey your empathy and understanding in your application. We’re looking for someone who can connect with people during difficult times, so let that shine through!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it gives you a chance to showcase your enthusiasm for joining our team!

How to prepare for a job interview at D S D

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Bereavement Officer. Brush up on your knowledge of cemetery and crematorium processes, as well as the paperwork involved. Being able to discuss these confidently will show that you’re serious about the role.

✨Show Your Compassion

This role requires a compassionate approach, so be prepared to share examples of how you've handled sensitive situations in the past. Think about times when you’ve provided support or comfort to others, as this will resonate well with the interviewers.

✨Get Tech-Savvy

Familiarise yourself with basic office software like Outlook, Word, and Excel, as well as any database systems you might encounter. If you can demonstrate your ability to use these tools effectively, it’ll give you an edge over other candidates.

✨Prepare Questions

Interviews are a two-way street, so come armed with thoughtful questions about the team and the role. This shows your interest and helps you gauge if the position is the right fit for you. Ask about training opportunities, especially regarding chapel operations and headstone safety testing.

Bereavement Officer in England
D S D
Location: England
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  • Bereavement Officer in England

    England
    Full-Time
    26403 - 28142 £ / year (est.)
  • D

    D S D

    50-100
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