At a Glance
- Tasks: Support individuals in the community by providing advice and resources to enhance their wellbeing.
- Company: Join Bedford Borough Council, committed to making a difference in people's lives.
- Benefits: Gain valuable experience in social care with a supportive team environment.
- Other info: Flexible Monday to Friday work pattern with opportunities for personal growth.
- Why this job: Make a real impact by helping others live fulfilling lives in their communities.
- Qualifications: NVQ Level 3 in Social Care or Diploma in Health and Social Care required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a compassionate, reliable and motivated Community Support Worker to work in the Adult Services Contact Team. The successful candidate will be educated to NVQ Level 3 in Social Care or hold a Diploma in Health and Social Care. You will play a key role in helping individuals to remain in their local community with support by providing advice and signposting. The role involves you answering telephone calls and giving advice as well as signposting people to community resources. You will be expected to complete Care Act assessments and support people in a strength-based way. Within the role, you will enable people to access opportunities that will improve their wellbeing and quality of life. If you are passionate about supporting people to live fulfilling lives we would love to hear from you.
Responsibilities
- Answer telephone calls and provide advice and signposting to community resources.
- Complete Care Act assessments and support people in a strength-based way.
- Enable individuals to access opportunities that improve wellbeing and quality of life.
Qualifications
- NVQ Level 3 in Social Care or Diploma in Health and Social Care.
How to apply
When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please ensure your CV shows how you meet the requirements for the role.
Closing Date 18 February 2026
Interview Date(s) Week Commencing 2 March 2026
The Council will not normally re-employ ex-employees in receipt of: a severance payment (within 12 months of leaving); a local government pension (applies to Senior Officers only) unless the appointment is business critical. This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, and guarantees to interview any eligible job applicant who meets the minimum criteria for the role. It is a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria.
Bedford Borough Council is unable to offer visa sponsorship for this role.
Location Bedfordshire – Borough Hall Bedford
Work Pattern Monday to Friday
Is this an enhanced DBS role? Yes
Is this a politically restricted role? No
Is this a customer facing role which requires a fluent English Speaker? Yes
Is this a designated car user position? Yes
Community Support Worker employer: D S D
D S D is an excellent employer that values community engagement and professional development, making it a rewarding place to work as a Public Parking Enforcement Officer in Bedfordshire. With a supportive work culture, comprehensive training, and a commitment to fostering good community relations, employees can expect meaningful interactions and growth opportunities while enjoying a competitive salary and benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Community Support Worker
✨Tip Number 1
Get to know the company! Research Bedford Borough Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Community Support Worker, you'll be answering calls and providing advice. Role-play with a friend or family member to get comfortable with common scenarios you might face in the role.
✨Tip Number 3
Network with current employees or others in the field. Join local community groups or online forums related to social care. This can give you insights into the role and potentially lead to referrals!
✨Tip Number 4
When you're ready to apply, do it through our website! Make sure your CV highlights your qualifications and experience relevant to the role. Don’t forget to answer those application questions honestly and clearly.
We think you need these skills to ace Community Support Worker
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for supporting others shine through. We want to see how much you care about helping individuals live fulfilling lives, so share any relevant experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the role of Community Support Worker. Highlight your NVQ Level 3 in Social Care or Diploma in Health and Social Care, and showcase any experience that aligns with the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward answers, especially when it comes to the yes/no questions. Make sure you address each requirement without fluff – we want to know exactly how you meet the criteria!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application. Plus, it ensures you’re following the correct process and gives you a chance to review everything before hitting submit.
How to prepare for a job interview at D S D
✨Know Your Stuff
Make sure you’re familiar with the Care Act assessments and strength-based support. Brush up on your knowledge of community resources in Bedfordshire, as you'll need to provide advice and signposting during the interview.
✨Show Your Compassion
As a Community Support Worker, empathy is key. Prepare examples from your past experiences where you've helped individuals improve their wellbeing. This will demonstrate your passion for supporting others.
✨Practice Active Listening
During the interview, show that you can listen actively. This role involves answering calls and providing advice, so practice summarising what the interviewer says and responding thoughtfully to show you understand their needs.
✨Prepare Questions
Have a few questions ready about the team and the role. This shows your interest and helps you gauge if the position is right for you. Ask about the types of cases you might handle or how success is measured in the role.
