Operations Administrator
Totton, Southampton (SO40), SO40 9JG
Competitive Salary - £27,500
TEMP; 6 MONTHS- Monday to Friday 09:00-17:00
Main Responsibilities
Administration
Processing of labour profitability across all orders by correctly processing and approving timesheets
Labour & Materials pricing on reactive and quoted works
Ensuring all emails received into the Portals inbox are actioned within 15 mins of receipt also ensure this is cleared & engineers are logged in/out.
Engineer portal support when unable to sign in/out.
Answer the phone to internal office staff and support as required.
Client Support
Client Portal Issues
Answer client phone calls and help resolve any queries they have, or escalate to another member of DPP office staff to help.
Engineer support
Answer engineer phone calls and help resolve any queries they have, or escalate to another member of DPP office staff to help.
Engineer support for Portal log ins when required.
Skills
You are expected have a good understanding in;
Microsoft office suite (Outlook/ Excel)
IT literacy
Phone etiquette
Training
Engineer portal support
Labour pricing for various clients & work type
Parts pricing for various clients & work type
Ingoing/ outgoing calls to engineers & clients
Required paperwork & other invoice documentation
AMRT1_UKTJ
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Operations Administrator in Southampton employer: D.P.P.
As an Air Conditioning Engineer in Bristol, you will join a dynamic team that values innovation and professional growth. The company offers excellent career progression opportunities, a competitive salary with unlimited earning potential, and a supportive work culture that encourages continuous learning and development. With a focus on employee well-being and a collaborative environment, this role is perfect for those seeking meaningful and rewarding employment.
