Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and schedule maintenance jobs, ensuring efficiency and client satisfaction.
- Company: Join a dynamic team focused on delivering top-notch maintenance solutions.
- Benefits: Competitive salary, 22 days annual leave, and supportive work environment.
- Why this job: Be a key player in enhancing client experiences and optimising workflows.
- Qualifications: Experience in scheduling/planning and strong communication skills required.
- Other info: Office-based role with opportunities for professional growth.
The predicted salary is between 24000 - 30000 £ per year.
The Maintenance Scheduler will play a vital role in supporting the management team by ensuring scheduling, planning, and administrative tasks are completed accurately, efficiently, and on time. This office-based role requires exceptional attention to detail, strong communication skills, and proficiency in documentation management.
Key Responsibilities
- Manage and schedule reactive jobs to meet target SLA response times.
- Coordinate site access and verify that requested work can be performed.
- Prioritise urgent jobs to maintain client satisfaction and meet KPI targets.
- Optimise engineer travel routes to minimise fuel costs and travel time, enhancing productivity.
- Review engineers worksheets upon job completion.
- Update client CAFM portals with accurate ETAs, appointment bookings, descriptions, and workflow status.
- Respond to internal office staff calls within three rings and provide support as needed.
- Answer calls from engineers within three rings and offer assistance.
- Handle client calls within three rings and provide necessary support.
- Ensure engineers arrive on-site at the scheduled time and call in when finishing jobs early.
Client Support
- Maintain updated client portals to provide clients with a clear view of the company’s performance.
- Schedule engineer appointments for efficient task completion and client communication.
- Respond to client queries via phone and escalate issues to appropriate line manager when necessary.
Engineer Support
- Ensure continuous workflows for all engineers.
- Procure parts as needed and accurately create purchase orders.
Experience Preferred
- Knowledge and experience in scheduling/planning reactive maintenance.
- Confidence in using CRM systems and MS Office.
- Strong communication skills (written and verbal).
- Attention to detail.
Maintenance Planner in Southampton employer: D.P.P. Limited
Contact Detail:
D.P.P. Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Planner in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your attention to detail and communication skills, as these are key for the Maintenance Planner role.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to highlight how your skills can support their scheduling and planning needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Maintenance Planner in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Planner role. Highlight your experience in scheduling and planning, and don’t forget to showcase your attention to detail and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, especially around managing schedules and client support. Let us know what makes you tick!
Show Off Your Tech Skills: Since the role involves using CRM systems and MS Office, make sure to mention your proficiency with these tools. If you've got any relevant certifications or training, flaunt them! We love tech-savvy candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at D.P.P. Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Maintenance Planner. Familiarise yourself with scheduling, planning, and administrative tasks mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to coordinate with engineers or clients, and be ready to discuss how you handled those situations.
✨Highlight Your Attention to Detail
This role requires exceptional attention to detail, so come prepared with specific examples that showcase your ability to manage documentation and ensure accuracy. You might want to mention any tools or methods you use to stay organised and minimise errors.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've prioritised urgent jobs or optimised processes in previous positions. Think of scenarios where you had to make quick decisions to maintain client satisfaction or improve efficiency, as this will resonate well with the interviewers.
