At a Glance
- Tasks: Manage admin tasks, support engineers, and assist clients with queries.
- Company: Join a dynamic team in Totton, Southampton.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Other info: Temporary position with potential for growth in a collaborative setting.
- Why this job: Be the backbone of operations and make a real difference every day.
- Qualifications: Proficient in Microsoft Office and great communication skills.
The predicted salary is between 24300 - 29700 £ per year.
Operations Administrator Totton, Southampton (SO40), SO40 9JG Competitive Salary - £27,500 TEMP; 6 MONTHS- Monday to Friday 09:00-17:00
Main Responsibilities Administration Processing of labour profitability across all orders by correctly processing and approving timesheets Labour & Materials pricing on reactive and quoted works Ensuring all emails received into the Portals inbox are actioned within 15 mins of receipt also ensure this is cleared & engineers are logged in/out.
Engineer portal support when unable to sign in/out.
Answer the phone to internal office staff and support as required.
Client Support Client Portal Issues Answer client phone calls and help resolve any queries they have, or escalate to another member of DPP office staff to help.
Engineer support Answer engineer phone calls and help resolve any queries they have, or escalate to another member of DPP office staff to help.
Engineer support for Portal log ins when required.
Skills You are expected have a good understanding in; Microsoft office suite (Outlook/ Excel) IT literacy Phone etiquette Training Engineer portal support Labour pricing for various clients & work type Parts pricing for various clients & work type Ingoing/ outgoing calls to engineers & clients Required paperwork & other invoice documentation
TPBN1_UKTJ
Operations Administrator in Hampshire employer: D.P.P. Limited
Join a dynamic company with over 35 years of experience as one of the UK's leading providers, where you can enjoy long-term job security and competitive earnings of £45-£60K+. Our supportive work culture fosters continuous learning and skill enhancement, ensuring that you have ample opportunities for personal and professional growth in a thriving environment.
