At a Glance
- Tasks: Support operations by processing orders, managing client queries, and assisting engineers.
- Company: DPP LTD, a growing company in the air-conditioning sector.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Office-based role with opportunities for growth and development.
- Why this job: Join a dynamic team and play a key role in our operations.
- Qualifications: Proficiency in Microsoft Office and strong communication skills.
The predicted salary is between 37200 - 41600 £ per year.
Job Description
Due to continued growth, DPP LTD are recruiting an Operations Administrator office-based role in Totton, please see job description below.
Operations Administrator (Air-Conditioning)Totton, Southampton (SO40), SO40 9JGCompetitive Salary - £25,000 - £28,000 DOEFull time: Monday to Friday 09:00-17:00Main Responsibilities Administration Processing of labour profitability across all orders by correctly processing and approving timesheets Labour & Materials pricing on reactive and quoted works Ensuring all emails received into the Portals inbox are actioned within 15 mins of receipt also ensure this is cleared & engineers are logged in/out.
Engineer portal support when unable to sign in/out.
Answer the phone to internal office staff and support as required.
Client Support Client Portal Issues Answer client phone calls and help resolve any queries they have or escalate to another member of DPP office staff to help.
Engineer support Answer engineer phone calls and help resolve any queries they have or escalate to another member of DPP office staff to help.
Engineer support for Portal log ins when required.
Skills You are expected have a good understanding in; Microsoft office suite (Outlook/ Excel)IT literacy Phone etiquette Training Engineer portal support Labour pricing for various clients & work type Parts pricing for various clients & work type Ingoing/ outgoing calls to engineers & clients Required paperwork & other invoice documentation Uploading certificates to client portals TPBN1_UKTJ
Locations
Operations Administrator in Hampshire, Totton employer: D.P.P. Limited
As an Air Conditioning Engineer in Bristol, you will join a dynamic team that values innovation and professional growth. The company offers excellent career progression opportunities, a competitive salary with unlimited earning potential, and a supportive work culture that encourages continuous learning and development. With a focus on employee well-being and a collaborative environment, this role is perfect for those seeking meaningful and rewarding employment.
