Used Car Sales Manager- Ford Leeds

We are looking to recruit a driven, ambitious individual to join our Ford team in Leeds as our Used Car Sales Manager. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. This role comes with a competitive basic salary of £35,000 with an achievable OTE of £60,000.

About Our Business

Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.

Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.

We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a “top one percenter”. We’ll expect you to work hard but in return we’ll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.

About You

We are recruiting for an experienced and highly talented Used Car Sales manager to join our successful team at our Leeds dealership. Reporting to the Dealer Principal, the main responsibilities will be to control the Sales team. You will have responsibility for all budgeted targets, ensuring that operational standards are achieved and high levels of customer satisfaction and retention are maintained. The successful applicant will play a key role in identifying business opportunities and developing the long-term growth of the dealership, the team and the team.

This individual will be self-motivated and able to lead from the front. This person will create and develop a customer service driven environment and culture through regular communication, team building and coaching within the Sales Department.

As a Sales Manager, Your Key Objectives Will Be

• To achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team.
• To manage the training and development of the sales members, developing skills to support improvements in job performance and to aid career advancement.
• Delegate responsibilities to appropriate personnel and monitor progress to ensure the task is completed as directed.
• To work with the Dealer Principal to formulate policies and procedures to achieve maximum profitability.
• Develop strategies, objectives and action plans to increase business and ensure maximum profitability and volume sales targets are achieved and exceeded.
• Plan, oversee and monitor the completion and success of sales campaigns, advertising and promotional activities to maximise car and extras sales and also create and maintain a positive and professional image of the retailer.
• Analyse current procedures to identify opportunities for improvement.
• Build a strong rapport with financial institutions and other relevant businesses.
• To maximise sales and profitability through satisfaction and retention of customers.
• Ensure appropriate communication is sent to all customers to establish long-term marketing objectives.
• Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed.

What we offer

• World class training provided from our own trainer and our brand partners.
• 30 days annual leave inclusive of 8 bank holidays, increasing with length of service.
• Preferential rates for servicing and repairs on your family and friend’s cars.
• A workplace pension scheme.
• Company demonstrator.
• Excellent Salary and On Target Earnings.

Hours

Your normal working hours are between 8.30am to 6.30pm, Monday to Friday. 8.30am to 5.00pm on a Saturday and 10.30am-4.00pm on a Sunday. You will work on a shift pattern to cover the hours required to operate the business. This equates to an average of 41.5 hour week over a 4 week period.

We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.