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For Companies At a Glance
- Tasks: Manage vehicle sales and finance, ensuring top-notch customer service.
- Company: Join a family-run business with over 60 years of experience in the automotive industry.
- Benefits: Enjoy 30 days annual leave, world-class training, and a workplace pension scheme.
- Other info: Be part of an inclusive team with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your sales skills.
- Qualifications: Motor Trade experience required; strong sales and customer care skills essential.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Transaction Manager to join our team in Sheffield overseeing Changan, Subaru and our Used Cars divisions.
About the Business
Our business has been operated by the same family for over 60 years and is one of the top 50 car dealers in the country. We employ over 600 people across our 26 locations.
About You
We are looking for someone who can listen to the customer’s needs and adapt their skills and knowledge to suit each customer individually. As a Transaction Manager you will need to work confidently towards targets and deadlines and maximise every opportunity. You should demonstrate a highly developed sales ability, outstanding commitment to customer care, and experience of F&I, deal stacking, second facing, coaching and development of the team, and providing assistance to the Sales Manager. Motor Trade experience is required to apply, either at a Senior Sales Executive position or from a Sales Manager/Business Manager level.
Main Purpose of Job Role
- Managing and developing all new and used vehicle sales enquiries
- Managing and developing the Finance and Insurance sales through new and used vehicle sales
- Maximising the sales and profitability of vehicles and associated products through the effective implementation of the D. M. Keith Way
- Maximising profitable sales of eligible finance and insurance products in line with F.C.A. compliance
- Ensuring all departmental processes and sales team members comply fully with F.C.A. Regulations
- Carrying out a self audit on a monthly basis
- Contributing to the development of plans, policies and procedures as required to achieve all sales tasks smoothly and timely
- Being fully conversant and compliant with all Sales Department procedures
What We Offer
- World class training provided by our own trainer and brand partners
- 30 days annual leave inclusive of 8 bank holidays, increasing with length of service
- Preferential rates for servicing and repairs on your family and friend’s cars
- A workplace pension scheme
- £25 contribution to eye tests
- Cycle to work scheme
- Long Service Awards
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Transaction Manager- D M Keith Changan/Subaru Sheffield (formerly Europa) employer: D. M. Keith
Contact Detail:
D. M. Keith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager- D M Keith Changan/Subaru Sheffield (formerly Europa)
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the lookout for a Transaction Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your sales techniques and F&I knowledge. Be ready to showcase how you've maximised sales and customer satisfaction in your previous roles. We want to see that you can adapt your skills to meet customer needs!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at D M Keith and tailor your approach to show why you’d be a great fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your fit for the Transaction Manager position.
We think you need these skills to ace Transaction Manager- D M Keith Changan/Subaru Sheffield (formerly Europa)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Transaction Manager role. Highlight your motor trade experience and any relevant achievements in sales and customer care to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've adapted to customer needs and maximised sales opportunities in the past.
Showcase Your Sales Skills: Since this role requires a highly developed sales ability, don’t shy away from showcasing your successes in previous positions. Mention any experience with F&I, deal stacking, or coaching to demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at D. M. Keith
✨Know Your Numbers
As a Transaction Manager, you'll need to be comfortable with sales figures and financial products. Brush up on your knowledge of F&I, deal stacking, and the latest FCA regulations. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Customer Care Skills
Demonstrate your ability to listen to customers and adapt your approach to meet their needs. Prepare examples from your past experience where you successfully turned a challenging situation into a positive outcome for the customer. This will highlight your commitment to outstanding customer care.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a difficult customer or achieving sales targets. Think through potential scenarios in advance and have clear, structured responses ready to showcase your problem-solving skills.
✨Understand the Company Culture
D. M. Keith has a rich history and a strong family-oriented culture. Research the company’s values and be prepared to discuss how your personal values align with theirs. Showing that you understand and appreciate their long-standing commitment to customer service can set you apart.