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To ensure that all incoming telephone calls are answered promptly and according to the D. M. Keith standards.
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To welcome all dealership and showroom visitors.
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To act as Dealership Ambassador and Showroom host, ensuring customers receive a warm friendly welcome.
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To show the customers round, explaining the dealership layout to them.
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To keep the customer waiting area clean, with cups replenished regularly.
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To ensure that all telephone calls are answered within three rings.
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To ensure that all telephone connections are made promptly, avoiding keeping customers on hold.
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To pass on messages promptly and accurately.
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To assist Sales Administration during busy periods, cover for annual leave and illness.
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Ensure that all documentation is processed quickly and accurately and stored safely and to preserve confidentiality.
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To ensure that accurate records are kept and updated daily.
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Provide information and reports to the Dealer Principal routinely and on request in accordance with D.M. Keith policy – stock sales and debtors reports.
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Initiate and mail out daily customer contact and marketing letters.
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To attend dealership meetings as and when required.
We are recruiting for a receptionist to join our established team at Ford Leeds. We’re looking for a candidate who has strong experience in customer service and confident on the telephone to customers. You will need to be highly organised and good with people.
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Company pension
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Employee discount, * 30 days annual leave inclusive of 8 bank holidays.
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Discount for servicing and repairs on your family and friend’s cars. A workplace pension scheme.
If you have worked in retail previously, you will be glad to know we close Easter Sunday, Christmas day, Boxing Day and New Years Day.
D. M. Keith
Leeds LS12
Full-time
Contact Detail:
D. M. Keith Recruiting Team