At a Glance
- Tasks: Oversee workshop operations, ensuring efficiency and quality in a fast-paced environment.
- Company: Join a family-owned business with over 60 years of experience and a strong team culture.
- Benefits: Enjoy a competitive salary, 30 days annual leave, and preferential rates for family and friends.
- Other info: We promote from within and value a fun, family-oriented workplace.
- Why this job: Lead a dynamic team and make a real impact on customer satisfaction and workshop performance.
- Qualifications: Organised, proactive individuals with industry knowledge and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
We have a unique opportunity to join our team at D M Keith Kia Doncaster as a Workshop Controller. This exciting role is for those who enjoy a fast‑paced workshop environment and have a keen eye for detail.
About The Business
Your business started over 60 years ago and remains family owned. With 26 businesses and over 600 employees, you are a top 50 car dealer. You look for genuine people who care about customers and have a can‑do attitude. Recruitment focuses on attitude first, training skills later. You value family values of Fit, Fun, Family and Fearless and promote from within.
About You
Ideal candidates are highly organized and lead with initiative. They manage varied workloads, support teammates, communicate confidently, and prioritize business needs while maintaining the customer journey. A logical, driven individual with industry knowledge is preferred.
About The Role
As Workshop Controller you will oversee day‑to‑day operations, ensuring efficient completion of work and proper allocation to maximize productivity. You will enforce Brand and D M Keith standards, Health and Safety and quality/compliance regulations. You will monitor technician performance, identify improvement areas, and relay feedback. You will liaise with the Service Manager and Service Advisors to manage customer expectations and deadlines, supporting the team and aftersales management to maximize profitability and performance. You will also support warranty administration: processing claims in line with manufacturer guidelines, ensuring compliance and timely submission, maintaining accurate documentation, and coordinating with manufacturers on warranty queries and rejections.
What We Offer
- A workplace pension scheme.
- Competitive salary.
- 30 days annual leave inclusive of 8 bank holidays.
- Preferential rates for servicing and repairs on your family and friends’ cars.
You will require a Full UK drivers’ licence. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Workshop Controller- Kia Doncaster employer: D. M. Keith
D M Keith Kia Doncaster is an exceptional employer that values family-oriented principles and fosters a supportive work culture. With over 60 years of experience, we prioritise employee growth through internal promotions and comprehensive training, ensuring our team thrives in a fast-paced workshop environment. Our commitment to inclusivity, competitive benefits, and a focus on customer care makes us a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller- Kia Doncaster
✨Tip Number 1
Get to know the company culture! D M Keith values family, fun, and a can-do attitude. Show us that you fit right in by researching their values and reflecting them in your conversations.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to workshop management. Think about how you can demonstrate your organisational skills and ability to lead a team effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for the position.
We think you need these skills to ace Workshop Controller- Kia Doncaster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about the workshop environment and have a can-do attitude. Share any relevant experiences that highlight your passion for the automotive industry.
Be Organised:As a Workshop Controller, organisation is key. Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experiences. This will help us see how you manage varied workloads effectively.
Highlight Teamwork Skills:We value collaboration, so don’t forget to mention your ability to support teammates and communicate confidently. Share examples of how you've worked with others in the past to achieve common goals, especially in a fast-paced environment like ours.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and gives you a chance to explore more about our family values and what we stand for at D M Keith Kia Doncaster.
How to prepare for a job interview at D. M. Keith
✨Know the Company Inside Out
Before your interview, take some time to research D M Keith Kia Doncaster. Understand their values, history, and what makes them unique in the car dealership industry. This will not only show your genuine interest but also help you align your answers with their family-oriented culture.
✨Showcase Your Organisational Skills
As a Workshop Controller, being organised is key. Prepare examples from your past experiences where you successfully managed workloads or improved processes. Be ready to discuss how you prioritise tasks and support your team while keeping customer satisfaction at the forefront.
✨Demonstrate Your Initiative
This role requires someone who leads with initiative. Think of instances where you took charge in a challenging situation or implemented a new idea that benefited your team. Highlighting these experiences will show that you’re proactive and ready to contribute from day one.
✨Prepare for Technical Questions
Given the nature of the role, expect questions related to workshop operations, compliance regulations, and technician performance monitoring. Brush up on your industry knowledge and be prepared to discuss how you would handle specific scenarios, ensuring you convey your logical approach to problem-solving.
