Automotive Apprenticeship: Technician or Customer Service Path
Automotive Apprenticeship: Technician or Customer Service Path

Automotive Apprenticeship: Technician or Customer Service Path

Apprenticeship 15000 - 20000 ÂŁ / year (est.) No home office possible
D. M. Keith

At a Glance

  • Tasks: Join our team as a Vehicle Technician or Customer Service Advisor and gain hands-on experience.
  • Company: D M Keith, a family-run business with over 60 years in the automotive industry.
  • Benefits: Competitive salary, 30 days holiday, pension scheme, and discounts for friends and family.
  • Why this job: Start your career in a supportive environment that values ambition and growth.
  • Qualifications: Passion for cars, good communication skills, and GCSEs in maths and English.
  • Other info: We promote from within and offer excellent training opportunities.

The predicted salary is between 15000 - 20000 ÂŁ per year.

We are looking for apprentices to come and join the D M Keith family! Our apprenticeships are based around Yorkshire and surrounding areas.

About The Business

Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who really care about our customers and have a can do attitude.

Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you are looking to start your career in the motor trade and are attracted by our Family Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.

We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a “top one percenter”. We’ll expect you to work hard but in return we’ll offer you an industry leading package and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.

About You

We offer 2 types of apprenticeships:

  • Vehicle Technician
    • As a Vehicle Technician Apprentice, you will be learning on the job and gaining hands-on experience while studying towards an industry-recognized qualification. You will be working alongside experienced technicians, assisting with the servicing and repair of various vehicles, and learning the skills needed to become a fully qualified vehicle technician.
  • Customer Service Advisor
    • To provide a service that books vehicles in and out for repair work in a manner that minimises customer waiting time and delivers high levels of customer satisfaction. This would include issuing courtesy cars and providing accurate record keeping.

Key Responsibilities:

  • Assist in diagnosing and repairing vehicle faults.
  • Carry out routine maintenance such as oil changes, brake checks and tyre replacements.
  • Assist in the inspection of vehicles for safety and performance.
  • Keep accurate records of all maintenance work completed.
  • Maintain a clean and organized work environment.
  • Learn about the latest automotive technologies and diagnostic tools.
  • Study and complete the apprenticeship coursework and exams to gain your qualifications.

Qualifications And Skills:

  • A passion for cars and the automotive industry.
  • Strong problem solving skills and a keen eye for detail.
  • Good communication skills and the ability to work as part of a team.
  • Ability to work in a fast paced environment.
  • Enthusiastic and eager to learn.
  • GCSE's (or equivalent) in maths and English.

What We Offer:

  • Competitive salary.
  • 30 days holiday (Including Bank Holidays), increasing with length of service.
  • Pension Scheme.
  • Discount for servicing and repairs on your family and friend’s cars.
  • Cycle to work scheme.

If you're passionate about vehicles and eager to begin your career in the automotive industry, we want to hear from you!

We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.

Automotive Apprenticeship: Technician or Customer Service Path employer: D. M. Keith

D M Keith is an exceptional employer that values family, fun, and ambition, making it a fantastic place for apprentices to kickstart their careers in the automotive industry. With over 60 years of experience, we offer comprehensive training, competitive salaries, and a supportive work culture that prioritises employee growth and internal promotions. Located in Yorkshire, our apprenticeship programmes provide hands-on experience alongside seasoned professionals, ensuring you gain the skills needed to excel in your chosen path, whether as a Vehicle Technician or Customer Service Advisor.
D. M. Keith

Contact Detail:

D. M. Keith Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Automotive Apprenticeship: Technician or Customer Service Path

✨Tip Number 1

Get to know the company! Research D M Keith and their values. When you show up for interviews, drop in some knowledge about their history and what they stand for. It’ll impress them and show you’re genuinely interested.

✨Tip Number 2

Practice your communication skills! Whether you're going for the Technician or Customer Service path, being able to express yourself clearly is key. Try role-playing with a friend or family member to get comfortable.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a recommendation when applying.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the D M Keith family. Go for it!

We think you need these skills to ace Automotive Apprenticeship: Technician or Customer Service Path

Hands-on Experience
Vehicle Diagnostics
Routine Maintenance
Attention to Detail
Customer Service
Communication Skills
Teamwork
Problem-Solving Skills
Organisational Skills
Time Management
Adaptability
Eagerness to Learn
Technical Knowledge of Automotive Technologies

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for the automotive industry! Whether it's a love for cars or a desire to learn, make sure to express that in your application. We want to know why you're excited about joining the D M Keith family.

Tailor Your Application: Take a moment to customise your application for the specific apprenticeship you're applying for. Highlight any relevant skills or experiences, even if they're not directly related to the automotive field. We appreciate genuine effort!

Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through. Share your story and what makes you unique. Remember, we recruit for attitude, so show us your can-do spirit!

Apply Through Our Website: Make it easy for us to find your application by applying through our website. It’s straightforward and ensures we get all the info we need to consider you for the role. Click the link and get started!

How to prepare for a job interview at D. M. Keith

✨Show Your Passion for Cars

Make sure to express your enthusiasm for the automotive industry during the interview. Share any personal experiences or interests related to cars, whether it's working on your own vehicle or simply being a car enthusiast. This will demonstrate that you align with the company's values and are genuinely interested in the role.

✨Highlight Your Teamwork Skills

Since the company values a collaborative environment, be prepared to discuss examples of how you've worked effectively in a team. Whether it's a school project or a part-time job, showcasing your ability to communicate and cooperate with others will resonate well with the interviewers.

✨Prepare Questions About the Role

Come equipped with thoughtful questions about the apprenticeship and the company culture. Asking about training opportunities or what a typical day looks like for an apprentice shows that you're proactive and serious about your career in the automotive field.

✨Demonstrate Your Willingness to Learn

Emphasise your eagerness to learn and grow within the company. Discuss any relevant coursework or skills you've acquired, and express your commitment to developing your technical abilities. This aligns perfectly with the company's philosophy of recruiting for attitude and training for skills.

Automotive Apprenticeship: Technician or Customer Service Path
D. M. Keith

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