Apprentice: Vehicle Technician or Customer Service

Apprentice: Vehicle Technician or Customer Service

Apprenticeship 30000 - 40000 £ / year (est.) No working from home possible
D. M. Keith

At a Glance

  • Tasks: Learn hands-on vehicle repair or customer service while gaining industry-recognised qualifications.
  • Company: Join the D M Keith family, a leading name in the automotive industry.
  • Benefits: Competitive salary, 30 days holiday, pension scheme, and discounts for friends and family.
  • Other info: Inclusive workplace committed to diversity and equal opportunities.
  • Why this job: Kickstart your career in the automotive world with real experience and growth opportunities.
  • Qualifications: Passion for cars, problem-solving skills, and GCSEs in maths and English.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for apprentices to join the D M Keith family. Our apprenticeships are based around Yorkshire and surrounding areas.

  • Apprenticeship Types
  • Vehicle Technician
  • Customer Service Advisor
  • Vehicle Technician Apprentice

As a Vehicle Technician Apprentice, you will be learning on the job and gaining hands‑on experience while studying towards an industry‑recognised qualification.

You will be working alongside experienced technicians, assisting with the servicing and repair of various vehicles, and learning the skills needed to become a fully qualified vehicle technician.

Key Responsibilities

  • Assist in diagnosing and repairing vehicle faults.
  • Carry out routine maintenance such as oil changes, break checks and tyre replacements.
  • Assist in the inspection of vehicles for safety and performance.
  • Keep accurate records of all maintenance work completed.
  • Maintain a clean and organised work environment.
  • Learn about the latest automotive technologies and diagnostic tools.
  • Study and complete the apprenticeship coursework and exams to gain your qualifications.
  • Customer Service Advisor

To provide a service that books vehicles in and out for repair work in a manner that minimises customer waiting time and delivers high levels of customer satisfaction.

This would include issuing courtesy cars and providing accurate record keeping.

Key Responsibilities

  • Book customer cars in for repair either by telephone or face‑to‑face visits. Prepare jobs cards and files as necessary.
  • Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer.
  • On completion of the job, collect payment from the customer.
  • Handle all relevant administration.

Qualifications and Skills

  • A passion for cars and the automotive industry.
  • Strong problem‑solving skills and a keen eye for detail.
  • Good communication skills and the ability to work as part of a team.
  • Ability to work in a fast‑paced environment.
  • Enthusiastic and eager to learn.
  • GCSEs (or equivalent) in maths and English.

What We Offer

  • Competitive salary.
  • 30 days holiday (including Bank Holidays), increasing with length of service.
  • Pension scheme.
  • Discount for servicing and repairs on family and friends' cars.
  • Cycle to work scheme.

We are an equal opportunity employer.

We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.

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Apprentice: Vehicle Technician or Customer Service employer: D. M. Keith

D. M. Keith is an exceptional employer, offering a supportive and dynamic work culture that values ambition and customer service excellence. Located in Ossett, our family-run dealership provides comprehensive training and flexible hours, ensuring employees have the tools and opportunities for meaningful career progression. Join us to be part of a top-rated team where your contributions are recognized and rewarded through an industry-leading salary package and uncapped commission.

D. M. Keith

Contact Details:

D. M. Keith Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Apprentice: Vehicle Technician or Customer Service

Get Hands-On Experience

If you’re looking to break into the skilled trades, seek out volunteer opportunities or part-time gigs that let you flex your hands-on skills. Local community projects or workshops can give you some valuable experience and show potential employers your commitment and passion for the trade!

Join Trade Associations

Diving into local trade associations is a great way to connect with professionals in your field. These organisations often host events, training sessions, and networking opportunities that can put you right in front of hiring companies—who knows, you might even bump into someone from D. M. Keith!

Leverage Your Connections

Talk to friends, family, and acquaintances about your apprenticeship search. Sometimes, the best gigs come from word-of-mouth referrals. Let everyone know you’re on the hunt; you’d be surprised at who might have a contact in the industry!

Apply Through Our Website!

Make sure to check out D. M. Keith's career page for the latest apprenticeship openings. We always have various roles available, and applying directly through our site can help you stand out as a candidate eager to start learning and working with us!

We think you need these skills to ace Apprentice: Vehicle Technician or Customer Service

Diagnostic Skills
Vehicle Maintenance
Attention to Detail
Record Keeping
Customer Service
Communication Skills
Teamwork

Some tips for your application 🫡

Show Off Your Skills:In skilled trades, your hands-on abilities say a lot. Be sure to highlight any relevant experience you've had—whether that's in school, past jobs, or personal projects. If you've got a knack for a certain technique or trade, make it shine on your CV!

Certifications Count!:If you’ve got any relevant certifications or training, don’t hesitate to showcase them. Details like your health and safety qualifications or any specific trade courses you've completed can set you apart from the competition. Just make sure they’re super clear and easy to find on your application!

Express Your Enthusiasm:For an apprenticeship, your motivation is key. Use your cover letter to explain why you’re eager to learn and grow in your chosen trade. Talk about what excites you about the industry and how working at D. M. Keith can help you achieve your goals.

Tailor Your Application for D. M. Keith:When you’re applying, make sure to personalise your application for D. M. Keith. Do a bit of research on the company’s values and goals in skilled trades, and mention how your aspirations and values align with theirs. This shows you’ve done your homework and are genuinely keen on joining their team!

How to prepare for a job interview at D. M. Keith

Show Off Your Hands-On Skills

As we're diving into the skilled trades for your apprenticeship, make sure you highlight any practical experience you’ve had. Whether you’ve done DIY projects or worked with tools before, let them know how comfortable you are getting your hands dirty and solving real-world problems.

Be Ready for Practical Assessments

Expect a hands-on assessment during the interview or as part of your apprenticeship application. You might be asked to demonstrate a specific skill or technique relevant to the trade—so brush up on your practical skills and come prepared to showcase what you’ve got!

Learn About the Tools of the Trade

Familiarise yourself with the common tools and equipment used in your trade before the interview. They might ask about your experience with certain tools or methods, so having a basic understanding and mentioning any tools you’ve used can really set you apart.

Express Your Willingness to Learn

As an apprentice, showing your eagerness to learn is crucial! Talk about your motivation for joining the industry and any steps you've taken to educate yourself, like online resources or workshops, to demonstrate you’re ready to grow with the company.