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- Tasks: Join our team as a Service Advisor, providing top-notch customer service and managing vehicle bookings.
- Company: Skoda Bradford is a family-run business with over 60 years of experience in the automotive industry.
- Benefits: Enjoy flexible working hours, 30 days holiday, and discounts on servicing for friends and family.
- Why this job: Be part of a supportive culture that values ambition, teamwork, and personal growth in a rewarding environment.
- Qualifications: No prior experience needed; just bring your passion for customer service and a can-do attitude.
- Other info: We promote from within, offering real opportunities for career progression.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Bradford, United Kingdom | Posted on 05/08/2025
We are recruiting for a Service Advisor to join our team at Skoda Bradford.
This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners.
We are looking for ambitious and driven individuals who are passionate in providing world-class customer service. This role comes witha very easily achievable OTE of up to ÂŁ37,948.13 per annum.
About the Business
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.
Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by ourFamily Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.
We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a “top one percenter”.
We’ll expect you to work hard but in return we’ll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in everyone of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.
About You
You must be able to work as part of a team of Service Advisors in a busy, fast past and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role.
As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out informing customers of the progress of their vehicle.
To maintain a presentable appearance and hygiene, ensuring that work wear is regularly cleaned.
What we offer:
- 30 days holiday (Including Bank Holidays), increasing with length of service
- Pension Scheme
- Discount for servicing and repairs on your family and friend’s cars.
- ÂŁ25 contribution to eye tests
- Cycle to work scheme.
You must hold a current valid clean driving license.
If you are looking to join the Automotive Industry then this is a brilliant opportunity for you, and a lifelong career choice.
Hours
Working hours will be:Mon – Friday 8.00-5:00/ 9:00-6:00 staggered shifts
One in three Saturdays 8.30-12.30
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics.
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Service Advisor- Skoda Bradford employer: D.M.Keith Ltd
Contact Detail:
D.M.Keith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor- Skoda Bradford
✨Tip Number 1
Familiarise yourself with Skoda's brand values and customer service philosophy. Understanding their commitment to family values like Fit, Fun, Family, and Fearless will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've gone above and beyond for a customer, as this role heavily emphasises relationship maintenance and communication.
✨Tip Number 3
Research common technical queries that customers might have regarding vehicle servicing. Being knowledgeable about these issues will demonstrate your proactive attitude and eagerness to learn, even if you lack direct automotive experience.
✨Tip Number 4
Network with current or former employees of Skoda Bradford if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach during the application process.
We think you need these skills to ace Service Advisor- Skoda Bradford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Since this role emphasises world-class customer service, provide specific examples in your CV or cover letter that demonstrate your ability to handle customer queries and maintain relationships effectively.
Emphasise Teamwork: Mention any previous experiences where you worked as part of a team, especially in fast-paced environments. This will show that you can thrive in the busy atmosphere described in the job posting.
Express Your Ambition: The company values ambition and a desire to excel. In your application, convey your enthusiasm for the automotive industry and your eagerness to grow within the company, aligning with their philosophy of promoting from within.
How to prepare for a job interview at D.M.Keith Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you successfully worked in a team environment, showcasing your ability to communicate and support your colleagues.
✨Research Skoda and the Automotive Industry
Familiarise yourself with Skoda's brand values and recent developments in the automotive industry. This knowledge will not only impress your interviewers but also help you answer questions more effectively and demonstrate your genuine interest in the company.
✨Prepare for Technical Questions
Even if you don't have prior experience in the automotive industry, be ready to tackle technical queries. Brush up on basic automotive knowledge and be honest about your willingness to learn. The company values attitude over experience, so show your eagerness to gain new skills.
