Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Senior Service Advisor, providing top-notch customer service and managing vehicle bookings.
- Company: Skoda Bradford is a family-run business with over 60 years of experience in the automotive industry.
- Benefits: Enjoy flexible working hours, 30 days holiday, and discounts on servicing for friends and family.
- Why this job: Be part of a supportive culture that values ambition, teamwork, and personal growth in a rewarding environment.
- Qualifications: A clean driving license and a passion for customer service are essential; no prior automotive experience required.
- Other info: We promote from within, offering real opportunities for career progression.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Bradford, United Kingdom | Posted on 11/07/2025
We are recruiting for a senior Service Advisor to join our team at Skoda Bradford.
This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners.
We are looking for ambitious and driven individuals who are passionate in providing world-class customer service. This role comes witha very easily achievable OTE of up to ÂŁ37,948.13 per annum.
About the Business
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 21 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.
Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by ourFamily Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.
We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a “top one percenter”.
We’ll expect you to work hard but in return we’ll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in everyone of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.
About You
You must be able to work as part of a team of Service Advisors in a busy, fast past and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role.
As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out informing customers of the progress of their vehicle.
To maintain a presentable appearance and hygiene, ensuring that work wear is regularly cleaned.
What we offer:
- 30 days holiday (Including Bank Holidays), increasing with length of service
- Pension Scheme
- Discount for servicing and repairs on your family and friend’s cars.
- ÂŁ25 contribution to eye tests
- Cycle to work scheme.
You must hold a current valid clean driving license.
If you are looking to join the Automotive Industry then this is a brilliant opportunity for you, and a lifelong career choice.
Hours
Working hours will be:Mon – Friday 8.00-5:00/ 9:00-6:00 staggered shifts
One in three Saturdays 8.30-12.30
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics.
#J-18808-Ljbffr
Senior Service Advisor employer: D.M.Keith Ltd
Contact Detail:
D.M.Keith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor
✨Tip Number 1
Familiarise yourself with the family values of Fit, Fun, Family, and Fearless that the company embodies. During your interactions, whether in person or over the phone, demonstrate how you align with these values and how they resonate with your own work ethic.
✨Tip Number 2
Research the automotive industry trends and customer service best practices. Being knowledgeable about current developments will not only impress during discussions but also show your genuine interest in the role and the sector.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service, even if they are outside the automotive field. Highlight your ability to maintain relationships and communicate effectively, as these skills are crucial for a Service Advisor.
✨Tip Number 4
Showcase your ambition and drive during any conversations. The company is looking for individuals who are eager to progress and become the best in their field, so be ready to share your career aspirations and how you plan to achieve them.
We think you need these skills to ace Senior Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Senior Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Since this role emphasises world-class customer service, provide specific examples in your CV and cover letter that demonstrate your ability to handle customer queries effectively and maintain strong relationships.
Highlight Teamwork Experience: Mention any previous experience working in a team environment, especially in fast-paced settings. This will show that you can thrive in the busy atmosphere described in the job posting.
Express Your Ambition: Convey your ambition and desire to excel in the automotive industry. Use your cover letter to explain why you are passionate about this opportunity and how you plan to contribute to the company's success.
How to prepare for a job interview at D.M.Keith Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing world-class customer service. Share examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with the company's values.
✨Emphasise Teamwork Skills
Since the role requires working as part of a team, highlight your ability to collaborate effectively. Discuss any previous experiences where you successfully worked in a team environment, especially in fast-paced situations.
✨Demonstrate Your Ambition
The company is looking for ambitious individuals, so be prepared to discuss your career goals and how you plan to achieve them. Show that you have a strong desire to progress within the company and become a top performer.
✨Prepare for Technical Questions
Even if you don't have automotive experience, it's important to show your willingness to learn. Familiarise yourself with basic automotive terminology and be ready to discuss how you would approach technical queries from customers.
