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For Companies At a Glance
- Tasks: Support users and maintain IT infrastructure across multiple sites.
- Company: Join a top 50 family-run car dealership with a supportive culture.
- Benefits: 30 days annual leave, world-class training, and preferential rates for friends and family.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Experience in IT support, strong knowledge of Windows systems, and excellent communication skills.
- Other info: Opportunities for progression and a fun, family-oriented workplace.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an additional IT Support Technician, to maintain and develop our infrastructure/network, and provide ongoing support where required to the Sites, to ensure smooth day to day operations. This is a fabulous opportunity to join a family run business in the AM top 50.
About the Business
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry. We’ll expect you to work hard but in return we’ll offer you a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.
About you
We’re looking for someone with proven experience supporting users both onsite and remotely in a multi-site, Windows-based environment. You should have strong knowledge of Windows Server, Active Directory, Microsoft 365, and PC hardware/peripherals. You’ll be confident diagnosing and resolving hardware and software issues, as well as installing and configuring new equipment. Strong communication, customer service, and problem-solving skills are essential, along with the ability to prioritise tasks in a fast-paced environment and liaise with third-party providers. This role is based in Leeds and requires regular travel to other sites, so a full, clean driving licence is essential.
What we offer
- World class training provided from our own trainer and our brand partners.
- 30 days annual leave inclusive of 8 bank holidays, pro rata - Increasing with length of service.
- Preferential rates for servicing and repairs on your family and friend’s cars.
- £25 contribution to eye tests.
- Cycle to work scheme.
- Hours Monday- Friday 8am-4pm – 37.5hrs a week.
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
IT Support Technician in Leeds employer: D.M.Keith Ltd
Contact Detail:
D.M.Keith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about asking for informational interviews. You never know who might have a lead on that perfect IT Support Technician role!
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows Server, Active Directory, or Microsoft 365, make sure to highlight these in conversations. Consider setting up a small project or demo to showcase your problem-solving abilities and technical know-how.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you’d handle specific hardware or software issues, and be ready to explain your thought process. This will show that you’re not just technically savvy but also a great communicator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely excited about joining our family-run business!
We think you need these skills to ace IT Support Technician in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love genuine people who care about customers, so don’t be afraid to show us who you are and why you’d fit into our family values.
Tailor Your Skills: Make sure to highlight your relevant skills and experience in IT support. Mention your knowledge of Windows Server, Active Directory, and any customer service experience you have. We want to see how you can contribute to our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, focusing on your key achievements and how they relate to the role. This helps us quickly see why you’re a great fit for the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fabulous opportunity. We can’t wait to hear from you!
How to prepare for a job interview at D.M.Keith Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss how you've used these tools in past roles or projects, as this will show your technical competence and confidence.
✨Show Off Your Customer Service Skills
Since the company values genuine people who care about customers, prepare examples of how you've provided excellent support in previous positions. Think about specific situations where you resolved issues effectively and kept users happy.
✨Demonstrate Your Problem-Solving Ability
Be prepared to tackle some hypothetical scenarios during the interview. Practice explaining your thought process when diagnosing and resolving hardware or software issues, as this will highlight your analytical skills and approach to challenges.
✨Embrace the Family Values
Familiarise yourself with the company's core values: Fit, Fun, Family, and Fearless. During the interview, weave these values into your responses to show that you align with their culture and are genuinely interested in being part of their team.