At a Glance
- Tasks: Join our Bodyshop team as a Vehicle Damage Assessor, creating accurate repair assessments.
- Company: D M Keith is a family-run business, ranked in the top 50 car dealers in the UK.
- Benefits: Enjoy 30 days annual leave, manufacturer training, and discounts for family and friends.
- Other info: We promote an inclusive workplace and close on major holidays for work-life balance.
- Why this job: Be part of a supportive team that values world-class customer service and personal growth.
- Qualifications: Experience as a VDA/Bodyshop Estimator and a valid UK driving license are essential.
The predicted salary is between 30000 - 42000 £ per year.
Leeds, United Kingdom | Posted on 27/08/2025
Due to investment and the growth of our Bodyshop business, this has led to an additional opportunity to join our team here at D M Keith! This is a fabulous opportunity to join a family run business, placed in the AM top 50!
We are looking for ambitious and driven individuals, who are passionate in providing world-class customer service. We live by the mantra that we have one standard and it is world-class.
About the Business
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.
About You
We are recruiting for a Bodyshop Vehicle Damage Assessor to join our established Bodyshop team in Leeds. We’re looking for a candidate who has strong experience as a VDA/Bodyshop Estimator.
The successful applicant will be responsible for creating accurate repair assessments in line with current repair methodology, ensuring they are fair, cost effective and fully justified. We’re looking for someone who has strong rapport and relationship building skills; being able to confidently liaise with engineers, customers and other members of the Bodyshop department and the company on a whole. The right fit for this role will be assured in their assessments, working diligently at all times.
As a Bodyshop Vehicle Damage Assessor you will be highly organised, with a keen eye for detail. The right person will be able to give a variety of different tasks their attention and complete them to D M Keith standards.
We’re looking for an individual who is quick thinking and adaptable to change, who always strives to always provide world class customer service.
Your duties will include, but not be limited to:
- Having a good working knowledge of Audatex and Repair Methods.
- Being pro-active in identifying and implementing effective working processes.
- You will have high standards of customer service, be a positive and effective communicator and be able to consistently adhere to strict processes. You will be liaising with internal and external customers, work providers and your Bodyshop team maximising the performance of all aspects of the job.
This is a busy but rewarding role, requiring a committed and reliable work ethic, alongside a desire to enjoy the role and work within a great team.
Customer care is key to our operations and demonstrating great awareness in this area is essential.
What we offer:
- Manufacturer training for product knowledge to give you the technical skills you need to be working for part of a franchise.
- 30 days annual leave inclusive of 8 bank holidays
- Discount for servicing and repairs on your family and friend’s cars.
You must have a valid UK driving license.
If you have worked in retail previously, you will be glad to know we close Easter Sunday, Christmas day, Boxing Day and New Year\'s Day.
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Bodyshop Vehicle Damage Assessor in Leeds employer: D.M.Keith Ltd
D M Keith is an exceptional employer, offering a supportive and family-oriented work culture that prioritises world-class customer service. With over 60 years of experience and a stable workforce, employees benefit from extensive training opportunities, generous annual leave, and a commitment to inclusivity, making it a rewarding place to grow your career as a Bodyshop Vehicle Damage Assessor in Leeds.
StudySmarter Expert Advice🤫
We think this is how you could land Bodyshop Vehicle Damage Assessor in Leeds
✨Tip Number 1
Familiarise yourself with Audatex and current repair methodologies. Being well-versed in these systems will not only boost your confidence during discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed customer relationships in the past. This will highlight your ability to build rapport, which is crucial for this position.
✨Tip Number 3
Research D M Keith's values and their approach to customer service. Understanding their world-class standard will help you align your responses during any interviews or discussions.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage multiple tasks effectively. Providing specific examples of your past experiences will illustrate your capability to thrive in a busy environment.
We think you need these skills to ace Bodyshop Vehicle Damage Assessor in Leeds
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Bodyshop Vehicle Damage Assessor. Familiarise yourself with the skills required, such as experience with Audatex and repair methods, as well as the importance of customer service.
Tailor Your CV:Customise your CV to highlight relevant experience as a VDA or Bodyshop Estimator. Emphasise your ability to create accurate repair assessments and your strong communication skills, which are crucial for liaising with customers and team members.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your commitment to high standards. Mention specific examples from your past work that demonstrate your ability to adapt and provide world-class service.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at D.M.Keith Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Vehicle Damage Assessor or Bodyshop Estimator. Highlight specific examples of how you've created accurate repair assessments and ensured they are cost-effective and justified.
✨Demonstrate Customer Service Skills
Since customer care is key to the role, think of instances where you provided exceptional service. Be ready to explain how you build rapport with customers and colleagues, and how you handle challenging situations.
✨Familiarise Yourself with Audatex
Make sure you have a good understanding of Audatex and current repair methodologies. You might be asked about your experience with these tools, so it’s worth brushing up on your knowledge before the interview.
✨Exhibit a Can-Do Attitude
The company values a positive and proactive approach. Prepare to discuss how you adapt to change and tackle challenges in your work. Show them that you embody their mantra of providing world-class service.
