At a Glance
- Tasks: Lead a dynamic workshop team and ensure smooth vehicle servicing.
- Company: Join a top 50 family-run car dealership with over 60 years of experience.
- Benefits: Enjoy flexible hours, world-class training, and generous annual leave.
- Other info: Opportunities for career progression and a commitment to inclusivity.
- Why this job: Make a real impact in a supportive environment that values ambition and teamwork.
- Qualifications: Experience in workshop management and strong people skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an experienced, adaptable Workshop Manager/Assistant Service Manager to join our York site. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners.
About the Business
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.
We’ll expect you to work hard but in return we’ll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.
About you
We are seeking an experienced operator with a proven track record of delivering strong workshop performance through the motivation and leadership of a diverse technician workforce. You will assist in overseeing workshop activity across multiple brands, including responsibility for a Battery Competency Centre, requiring both strong technical credibility and effective people leadership. It will be your job to ensure vehicles move through the workshop in a seamless and efficient manner, liaising closely with Service Advisors to keep customers fully up to date at every stage. This is an exciting challenge for an experienced Workshop Controller/Manager with excellent people management skills.
Your main focus will be supervising and prioritising the Technicians’ workload within a very busy workshop, ensuring all work is completed to high Brand standards while adhering to departmental budgets and timescales. In addition to running the workshop, you will:
- Act as deputy to the Service Manager, providing cover when required
- Work seamlessly with the service front-of-house and warranty teams, which is essential given the breadth and scope of the role
This is a busy service department that will give you the opportunity to utilise your skills and experience to help drive the department forward. You will need strong people management skills and be able to demonstrate that you can control a workshop of Technicians efficiently. Quality Control experience would also be advantageous.
What we offer
- Worldclass training provided from our own trainer and our brand partners
- 30 days annual leave inclusive of 8 bank holidays, increasing with length of service
- Preferential rates for servicing and repairs on your family and friend’s cars.
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Workshop Manager/Assistant Service Manager- York employer: D. M. Keith Limited
Join a family-run business with over 60 years of history, where your ambition and customer-focused attitude will be valued. We offer an industry-leading package, flexible working hours, and a commitment to internal promotion, ensuring you have ample opportunities for growth in a supportive and inclusive environment. With world-class training and a strong emphasis on teamwork, you'll thrive in our dynamic workshop setting in York.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager/Assistant Service Manager- York
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since they value Fit, Fun, Family, and Fearless, think of examples from your past that show you embody these traits. We want to see your personality shine!
✨Tip Number 3
Showcase your leadership skills! If you've led teams or projects before, be ready to discuss how you motivated others and achieved results. This role is all about managing a diverse technician workforce, so let us know how you can inspire them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Workshop Manager/Assistant Service Manager- York
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love genuine people who care about customers, so don’t be afraid to show us who you are and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Workshop Manager/Assistant Service Manager role. Highlight any relevant experience or skills that align with our family values of Fit, Fun, Family, and Fearless.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at D. M. Keith Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent achievements. Understanding their family-run ethos and commitment to customer care will help you connect with the interviewers and show that you genuinely care about being part of their team.
✨Showcase Your People Skills
Since this role heavily focuses on people management, be prepared to share specific examples of how you've motivated and led a diverse team in the past. Highlighting your ability to communicate effectively and keep everyone on track will demonstrate that you’re the right fit for their workshop environment.
✨Demonstrate Your Technical Credibility
Even if you don’t have direct automotive experience, it’s important to convey your understanding of workshop operations and technical processes. Brush up on relevant terminology and be ready to discuss how you can ensure high standards and efficiency in the workshop.
✨Embrace Their Values
Familiarise yourself with the company’s core values: Fit, Fun, Family, and Fearless. Think of examples from your own experience that align with these values, and be ready to discuss how you embody them. This will show that you’re not just looking for a job, but a place where you can thrive and contribute positively.
