At a Glance
- Tasks: Assist customers and manage service department operations with a focus on excellent customer service.
- Company: Join Suzuki in Keighley, a leader in the automotive industry.
- Benefits: Gain valuable experience while earning a qualification and working in a supportive environment.
- Other info: Enjoy a structured apprenticeship with opportunities for growth and learning.
- Why this job: Kickstart your career in the automotive world and develop essential customer service skills.
- Qualifications: Enthusiasm for customer service and a passion for cars are key!
The predicted salary is between 15000 - 20000 £ per year.
We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations.
Course Information
- Course: Customer service specialist (level 3)
- Level: 3
- Route: Sales, marketing and procurement
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday to Friday, shifts to be confirmed.
- Expected Duration: 1 Year 3 Months
Service Advisor Apprenticeship - Suzuki- Keighley employer: D. M. Keith Limited
Join our dynamic team at Suzuki Keighley, where we prioritise a supportive work culture that fosters growth and development for our apprentices. As a Service Advisor Apprentice, you'll benefit from hands-on experience in the automotive industry, alongside comprehensive training that equips you with essential customer service skills. With a commitment to excellence and a passion for delivering outstanding service, we offer a rewarding environment that encourages your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor Apprenticeship - Suzuki- Keighley
✨Tip Number 1
Get to know the company! Research Suzuki and their values, especially around customer service. This will help you show your enthusiasm and fit during interviews.
✨Tip Number 2
Practice your communication skills. As a Service Advisor Apprentice, you'll be dealing with customers daily. Role-play with friends or family to build confidence in handling different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider tips and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Advisor Apprenticeship - Suzuki- Keighley
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the automotive industry! In your application, mention any relevant experiences or interests that highlight your love for cars and customer service.
Tailor Your Application:Make sure to customise your application to fit the Service Advisor role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the apprenticeship.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at D. M. Keith Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Suzuki and the automotive industry. Familiarise yourself with their latest models and customer service practices. This shows your enthusiasm and commitment to the role.
✨Show Off Your People Skills
As a Service Advisor Apprentice, you'll be dealing with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or went the extra mile for someone.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. It’s all about showing that you take this seriously.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training process, team dynamics, or what success looks like in this role. It shows you're genuinely interested and engaged in the position.
