At a Glance
- Tasks: Plan and allocate maintenance works to engineers while updating client portals.
- Company: Join a leading Facilities Maintenance supplier in a friendly team environment.
- Benefits: Gain valuable experience with training and potential for permanent position.
- Other info: Opportunity for career growth in a supportive workplace.
- Why this job: Be part of a fast-paced role that directly impacts client satisfaction.
- Qualifications: Organised, customer-focused, and proficient in MS Office; experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
D&M Contractors Ltd are one of the leading suppliers of Facilities Maintenance within the Southeast and are currently seeking an additional planner to join our small friendly team based at our Head Office in Sidcup, Kent.
Our Blue Chip clients are mainly in the Leisure and Retail sectors with a very small amount of Social Housing Clients. This is a fast paced role working alongside a long standing member of staff as well as our Helpdesk team that will require a good working knowledge of MS Office suite. Training will be provided to enable effective use of our bespoke client/job management system and internet based client portals.
The working hours for the role will be Monday to Friday 8am to 5pm.
Your main duties will be to allocate works to our team of road based engineers (multi traders, plumbers and electricians) for both planned and reactive maintenance works so a good geographical knowledge of the home counties, Southeast and East Anglia would be preferred.
As well as continually updating our clients portals with live information, you will also be required to assist engineers calling into the office with issuing of order numbers, checking their completion of jobs complies with our requirements and assisting clients calling in for updates on jobs in progress so an excellent telephone manner, calm, customer focused attitude is a must.
The role will initially be based on a fixed term of 6 months with a view to this becoming permanent depending on suitability and the needs of the business.
If this sounds like something you have experience in or are an organised administrator with excellent customer service skills, willing to learn with a can do attitude please apply stating your salary expectations and we will be in touch.
Maintenance Planner in Sidcup employer: D M Group of Companies
D&M Contractors Ltd is an exceptional employer, offering a supportive and friendly work environment at our Head Office in Sidcup, Kent. With a focus on employee growth, we provide comprehensive training and opportunities to develop your skills while working with prestigious Blue Chip clients in the Leisure and Retail sectors. Join our dedicated team and enjoy a balanced work-life schedule, competitive benefits, and the chance to make a meaningful impact in facilities maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Planner in Sidcup
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities maintenance sector, especially those who might know someone at D&M Contractors. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching D&M Contractors and their clients. Knowing about their work in the leisure and retail sectors will help you stand out. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Practice your telephone skills! Since the role requires excellent communication, consider doing mock calls with friends or family. This will help you feel more confident when handling client queries or assisting engineers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Maintenance Planner in Sidcup
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in facilities maintenance or planning. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at D&M Contractors. Mention your familiarity with MS Office and any experience with job management systems, as this will definitely catch our eye.
Show Off Your Communication Skills:Since this role involves a lot of interaction with clients and engineers, make sure your application reflects your excellent telephone manner and customer-focused attitude. We love candidates who can communicate clearly and calmly under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at D M Group of Companies
✨Know Your Stuff
Make sure you brush up on your knowledge of MS Office and any relevant software. Familiarise yourself with the job management systems and client portals mentioned in the job description. This will show that you're proactive and ready to hit the ground running.
✨Geographical Knowledge is Key
Since the role requires a good understanding of the home counties, Southeast, and East Anglia, do some research on these areas. Being able to discuss local knowledge during the interview will demonstrate your suitability for the role and your commitment to the position.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Highlight your calm and customer-focused attitude, especially when dealing with challenging situations. This will reassure them that you can maintain professionalism under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the types of projects you'll be working on. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
