At a Glance
- Tasks: Plan and allocate maintenance works to engineers while updating client portals.
- Company: D&M Contractors Ltd, a leading Facilities Maintenance supplier in the Southeast.
- Benefits: Training provided, friendly team environment, potential for permanent position.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in facilities maintenance.
- Qualifications: Organised with excellent customer service skills; MS Office knowledge preferred.
The predicted salary is between 30000 - 40000 £ per year.
D&M Contractors Ltd are one of the leading suppliers of Facilities Maintenance within the Southeast and are currently seeking an additional planner to join our small friendly team based at our Head Office in Sidcup, Kent. Our Blue Chip clients are mainly in the Leisure and Retail sectors with a very small amount of Social Housing Clients.
This is a fast paced role working alongside a long standing member of staff as well as our Helpdesk team that will require a good working knowledge of MS Office suite. Training will be provided to enable effective use of our bespoke client/job management system and internet based client portals. The working hours for the role will be Monday to Friday 8am to 5pm.
Your main duties will be to allocate works to our team of road based engineers (multi traders, plumbers and electricians) for both planned and reactive maintenance works so a good geographical knowledge of the home counties, Southeast and East Anglia would be preferred.
As well as continually updating our clients portals with live information, you will also be required to assist engineers calling into the office with issuing of order numbers, checking their completion of jobs complies with our requirements and assisting clients calling in for updates on jobs in progress so an excellent telephone manner, calm, customer focused attitude is a must.
The role will initially be based on a fixed term of 6 months with a view to this becoming permanent depending on suitability and the needs of the business.
If this sounds like something you have experience in or are an organised administrator with excellent customer service skills, willing to learn with a can do attitude please apply stating your salary expectations and we will be in touch.
Maintenance Planner employer: D M Group of Companies
D&M Contractors Ltd is an excellent employer, offering a supportive and friendly work environment in Sidcup, Kent, where employees can thrive in a fast-paced role while contributing to the success of our Blue Chip clients in the Leisure and Retail sectors. With a focus on employee growth, we provide comprehensive training on our bespoke systems and encourage a collaborative culture that values customer service excellence and teamwork. Join us for a rewarding career with opportunities for permanent placement and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Planner
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities maintenance sector, especially those who might know someone at D&M Contractors. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of MS Office and any job management systems you’ve used before. We want to see that you’re ready to hit the ground running and can handle the fast-paced environment.
✨Tip Number 3
Show off your geographical knowledge! Familiarise yourself with the home counties, Southeast, and East Anglia. Being able to discuss local areas and how they relate to maintenance planning will definitely impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Maintenance Planner
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with MS Office and any relevant planning or customer service skills. We want to see how you can bring your expertise to our team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Maintenance Planner role. It shows us you’re genuinely interested.
Be Clear About Your Availability:Since this role has specific working hours, let us know your availability upfront. It helps us understand if you’re a good fit for the schedule we need.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at D M Group of Companies
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities maintenance and the specific requirements of the role. Familiarise yourself with D&M Contractors Ltd, their clients, and the sectors they operate in. This will show that you're genuinely interested and have done your homework.
✨Show Off Your Skills
Since the job requires a good working knowledge of MS Office, be prepared to discuss your experience with it. Think of specific examples where you've used these skills effectively in previous roles, especially in planning or customer service contexts.
✨Demonstrate Your Customer Focus
Given the emphasis on excellent telephone manners and a calm, customer-focused attitude, think of scenarios where you've successfully handled customer queries or complaints. Be ready to share these stories during the interview to highlight your suitability for the role.
✨Be Organised and Proactive
As a Maintenance Planner, organisation is key. Prepare questions about how the team operates and how you can contribute to improving processes. Showing that you're proactive and eager to learn will make a great impression on the interviewers.
