At a Glance
- Tasks: Greet patients, manage appointments, and assist with frame selection and eye examinations.
- Company: Join Artingstall Opticians, a community-focused practice with over 50 years of service.
- Benefits: Gain valuable experience in a supportive environment while developing customer service skills.
- Other info: Enjoy a collaborative team atmosphere with opportunities for growth and development.
- Why this job: Make a difference in patients' lives while learning about optics and enhancing your career.
- Qualifications: Previous optical experience is essential; strong communication and customer service skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Artingstall Opticians is a community-focused optical practice which has been serving patients in and around Hyde for over 50 years. The practice is dedicated to delivering thorough eye examinations, quality eyewear, and clear advice tailored to individual needs. Team members work collaboratively to provide a welcoming, professional experience for every visitor. The practice values reliability, attention to detail, and excellent communication in all patient interactions. Joining the team offers the opportunity to build long-term relationships with patients while developing skills within a supportive optical environment.
We are particularly looking for a part-time team member for this on-site Optical Assistant role based in Hyde. The Optical Assistant will greet patients, manage appointments, and handle front-of-house duties, including answering phones and responding to basic inquiries. Daily tasks include supporting optometrists during clinics, preparing patients for eye examinations, and updating patient records accurately. The main role will be assisting patients with frame selection, advising on lens options, measuring and fitting spectacles, and processing orders and payments. The Optical Assistant will help maintain a clean, organised practice environment and may support basic administrative tasks such as filing, stock checks, and coordinating with suppliers.
Qualifications
- Previous experience in an optical practice is essential; additional training will always be provided for the right candidate.
- Strong interpersonal skills and a focus on customer satisfaction to create a positive, welcoming experience for all patients.
- Clear and professional communication abilities, both face-to-face and over the phone, with confident listening and information-sharing skills.
- Interest or experience in optometry or optical settings, with the ability to learn about frames, lenses, and basic clinical procedures.
- Proven customer service experience in retail, healthcare, or a similar environment, with a calm and solution-focused approach.
- Attention to detail, accurate data entry, and basic computer skills for handling appointments and patient records.
- Ability to work collaboratively in a small team, as well as independently, while managing time and tasks effectively.
Optical Assistant in Hyde employer: D J Artingstall & Partner
Artingstall Opticians is an exceptional employer that prioritises community engagement and patient care, making it a rewarding place to work for Optical Assistants. With over 50 years of service in Hyde, the practice fosters a collaborative and supportive work culture, offering opportunities for professional growth and skill development while building meaningful relationships with patients. Employees benefit from a friendly environment where attention to detail and excellent communication are valued, ensuring a fulfilling experience both for staff and the community they serve.
