At a Glance
- Tasks: Assist patients with frame selection and manage appointments in a friendly environment.
- Company: Join Artingstall Opticians, a community-focused practice with over 50 years of service.
- Benefits: Gain valuable experience in optics while working part-time with a supportive team.
- Other info: Enjoy a collaborative atmosphere with opportunities for growth and learning.
- Why this job: Make a difference in patients' lives while developing your skills in a welcoming setting.
- Qualifications: Previous optical experience is essential; strong communication and customer service skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Artingstall Opticians is a community-focused optical practice which has been serving patients in and around Hyde for over 50 years. The practice is dedicated to delivering thorough eye examinations, quality eyewear, and clear advice tailored to individual needs. Team members work collaboratively to provide a welcoming, professional experience for every visitor. The practice values reliability, attention to detail, and excellent communication in all patient interactions. Joining the team offers the opportunity to build long-term relationships with patients while developing skills within a supportive optical environment.
We are particularly looking for a part-time team member for this on-site Optical Assistant role based in Hyde. The Optical Assistant will greet patients, manage appointments, and handle front-of-house duties, including answering phones and responding to basic inquiries. Daily tasks include supporting optometrists during clinics, preparing patients for eye examinations, and updating patient records accurately. The main role will be assisting patients with frame selection, advising on lens options, measuring and fitting spectacles, and processing orders and payments. The Optical Assistant will help maintain a clean, organised practice environment and may support basic administrative tasks such as filing, stock checks, and coordinating with suppliers.
Qualifications
- Previous experience in an optical practice is essential; additional training will always be provided for the right candidate.
- Strong interpersonal skills and a focus on customer satisfaction to create a positive, welcoming experience for all patients.
- Clear and professional communication abilities, both face-to-face and over the phone, with confident listening and information-sharing skills.
- Interest or experience in optometry or optical settings, with the ability to learn about frames, lenses, and basic clinical procedures.
- Proven customer service experience in retail, healthcare, or a similar environment, with a calm and solution-focused approach.
- Attention to detail, accurate data entry, and basic computer skills for handling appointments and patient records.
- Ability to work collaboratively in a small team, as well as independently, while managing time and tasks effectively.
EYEWEAR DESIGNER employer: D J Artingstall & Partner
Artingstall Opticians is an exceptional employer that prioritises community engagement and patient care, making it a rewarding place for an Eyewear Designer to thrive. With over 50 years of experience, the practice fosters a collaborative work culture where team members are encouraged to develop their skills in a supportive environment, ensuring both personal and professional growth. Located in Hyde, employees benefit from building long-term relationships with patients while enjoying a friendly atmosphere that values reliability and excellent communication.
