At a Glance
- Tasks: Drive commercial growth and build strong relationships with key customers.
- Company: Join a dynamic FMCG company focused on innovation and collaboration.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Opportunity for professional growth and development in a vibrant team.
- Why this job: Make a real impact in a fast-paced industry while developing your career.
- Qualifications: Strong commercial awareness, excellent communication skills, and analytical abilities.
The predicted salary is between 45000 - 55000 £ per year.
The Role
We are looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio. In this role, you will take ownership of your customer strategy, delivering sales and margin targets while building strong relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will lead joint business planning, manage forecasting and investment, drive core range distribution, and use category and shopper insight to unlock sustainable growth across branded and own-label ranges.
Key Responsibilities
- Deliver supplier objectives through effective Joint Business Plans (JBPs).
- Develop a deep understanding of customer KPIs, formats, strategies and the competitive landscape.
- Own and execute the customer strategy, aligned to volume, value and margin targets.
- Lead collaborative forecasting for volume and value, working closely with supply chain and internal teams.
- Build commercial models and long‑term customer plans, analysing investment, ROI and performance.
- Manage customer investment, including invoices, claims, rebates and accruals.
- Influence range, space, distribution and promotional activity to drive growth.
- Track and interpret EPOS data to support insight‑led decision making.
- Monitor competitor activity and provide clear, actionable insight.
- Prepare concise reports and recommendations for internal and external stakeholders.
- Ensure compliance with Good Distribution Practice (GDP) for medicines and medical devices where relevant.
About You
You’ll bring strong commercial awareness and confidence working with forecasts, financial models and customer plans. You’ll be comfortable influencing at all levels, proactive in your approach, and results‑focused in a fast‑paced FMCG environment. You’ll have excellent communication and negotiation skills, strong analytical ability, and a genuine interest in understanding shoppers, categories and customers. A good standard of GCSE Maths and English is required.
Key Skills & Experience
- Results‑focused with a proactive, initiative‑driven mindset.
- Strong customer focus and stakeholder management skills.
- Excellent negotiation, communication and presentation skills.
- Category management experience.
- Solid forecasting and commercial modelling capability.
- Strong analytical skills with confidence using Excel and PowerPoint.
- Understanding of P&L ownership and key commercial levers.
- Highly organised, able to plan effectively and run productive meetings.
Training Provided
- Health & Safety Induction
- Integrated Management System (IMS) Induction
- GDP
- AML
- DPSSI
National Account Manager - Scotland employer: D C S Manufacturing
As a National Account Manager with us, you'll thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including comprehensive training programmes and opportunities for career advancement, all while working in the vibrant region of Scotland. Join our team to make a meaningful impact on our customer portfolio and enjoy the unique advantages of being part of a forward-thinking company committed to your success.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Show us you know your stuff and can bring valuable insights to the table!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of National Account Manager. We want to hear how you can drive growth and build strong customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace National Account Manager - Scotland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of National Account Manager. Highlight your experience with Joint Business Plans, customer strategies, and any relevant commercial achievements that align with our goals.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of the FMCG landscape and how your skills can drive growth for our key customer portfolio. Be genuine and let your personality come through.
Showcase Your Analytical Skills:Since we value strong analytical abilities, don’t forget to mention your experience with forecasting, financial models, and data interpretation. Give examples of how you've used these skills to influence decisions in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at D C S Manufacturing
✨Know Your Numbers
Make sure you brush up on your financial modelling and forecasting skills. Be ready to discuss how you've used these in past roles, especially in relation to sales targets and customer strategies. This will show that you understand the commercial landscape and can drive results.
✨Understand the Customer
Dive deep into the company’s key customers and their KPIs before the interview. Familiarise yourself with their business models, challenges, and competitive landscape. This knowledge will help you demonstrate your ability to build strong relationships and tailor your approach to meet their needs.
✨Prepare for Scenario Questions
Expect to be asked about specific situations where you've influenced stakeholders or driven growth. Prepare examples that highlight your negotiation skills and how you've successfully managed joint business plans. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data to inform decisions in previous roles. Bring examples of how you've tracked and interpreted EPOS data or competitor activity to support your strategies. This will illustrate your analytical prowess and your ability to make insight-led decisions.
