At a Glance
- Tasks: Build strong customer partnerships and drive sales growth in the pharmacy sector.
- Company: Join DCS Group, a leader in FMCG and pharmacy solutions.
- Benefits: Collaborative environment, career development, and the chance to make a real impact.
- Other info: Fast-paced role with opportunities for innovation and growth.
- Why this job: Be part of a dynamic team shaping the future of pharmacy.
- Qualifications: Experience in account management or sales with strong relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
Join DCS Group as a Key Account Manager – Pharmacy. Build Partnerships. Drive Growth. Deliver Commercial Success. At DCS Group, we are passionate about delivering market-leading solutions across FMCG, health, and pharmacy categories. We are now looking for a commercially driven and relationship-focused Key Account Manager – Pharmacy to join our growing commercial team. If you thrive on building strong customer partnerships, driving sales growth, and delivering strategic commercial plans, this could be the perfect next step in your career.
About the Role
As a Key Account Manager – Pharmacy, you will take ownership of key customer relationships, delivering and exceeding sales and margin targets while driving sustainable growth across your account portfolio. You’ll play a pivotal role in forecasting, financial planning, category growth, and customer strategy—working closely with suppliers, internal stakeholders, and customers to maximise performance and identify new opportunities. This is a highly visible role where you’ll influence commercial decisions, strengthen partnerships, and make a measurable impact across the business.
What You’ll Be Doing
- Delivering against sales and margin targets while exceeding customer expectations
- Building and developing strong, long-term customer relationships
- Owning and managing volume and value forecasting across your customer group
- Driving improvements in financial performance through customer optimisation and supplier negotiations
- Supporting improvements in cash flow, stock holding, and logistics efficiency
- Delivering supplier objectives in line with Joint Business Plans (JBPs)
- Developing a deep understanding of customer KPIs, retail formats, shopper profiles, and category strategies
- Collaborating on forecasting, account planning, and strategic business modelling
- Managing customer investment budgets, claims, and invoicing processes
- Influencing range, distribution, pricing, and promotional activity
- Analysing EPOS and market data to identify trends, risks, and opportunities
- Monitoring competitor activity and wider market performance
- Activating promotions and features across depot and online channels
- Producing clear and insightful reports for internal and external stakeholders
- Resolving customer queries efficiently while maintaining excellent service standards
- Ensuring all activities relating to medicines and medical devices comply with GDP standards
What We’re Looking For
We’re looking for someone with a strong commercial mindset, excellent relationship-building skills, and a passion for delivering growth.
You’ll Ideally Have:
- Experience in account management, sales, FMCG, pharmacy, or commercial roles
- Strong commercial awareness and a data-driven approach
- Excellent negotiation and relationship management skills
- The ability to manage multiple priorities in a fast-paced environment
- Strong analytical and forecasting capabilities, including EPOS interpretation
- Excellent organisational skills and attention to detail
- Confidence working cross-functionally with both internal and external stakeholders
- A proactive, self-motivated, and solutions-focused mindset
Why Join DCS Group?
At DCS Group, we combine entrepreneurial thinking with operational excellence. You’ll join a collaborative and ambitious environment where innovation, growth, and continuous improvement are at the heart of everything we do. We offer the opportunity to:
- Work with leading brands and major retail customers
- Make a real commercial impact within a growing business
- Be part of a supportive and collaborative team
- Develop your career in a fast-paced and evolving industry
- Contribute to strategic growth and long‑term customer success
Ready to Apply?
If you’re commercially driven, customer-focused, and excited by the opportunity to grow strategic pharmacy accounts within a dynamic FMCG business, we’d love to hear from you. Apply today and help shape the future of Pharmacy at DCS Group.
Key Account Manager – Pharmacy employer: D C S Manufacturing
DCS Group is an exceptional employer that fosters a collaborative and ambitious work culture, where innovation and continuous improvement are paramount. As a Key Account Manager – Pharmacy, you will have the opportunity to make a significant commercial impact while working with leading brands in a supportive environment that prioritises employee growth and development. Join us to thrive in a fast-paced FMCG industry and build meaningful partnerships that drive success.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager – Pharmacy
✨Tip Number 1
Network like a pro! Get out there and connect with people in the pharmacy and FMCG sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews by researching DCS Group and understanding their market position. Know their key products and competitors inside out. This will not only impress your interviewers but also help you tailor your answers to show how you can drive growth and build partnerships.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Bring examples of how you’ve identified trends or opportunities that led to sales growth. This is crucial for a Key Account Manager role, so make it count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining DCS Group and contributing to our mission of delivering market-leading solutions.
We think you need these skills to ace Key Account Manager – Pharmacy
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Key Account Manager role. Highlight your experience in account management, sales, and any relevant achievements in the FMCG or pharmacy sectors.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for DCS Group. Share specific examples of how you've built strong customer relationships and driven sales growth in previous roles.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to mention your analytical capabilities. Talk about how you've used data to inform decisions and drive improvements in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at D C S Manufacturing
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your understanding of sales targets and financial performance. Brush up on relevant metrics and be ready to discuss how you've driven growth in previous roles. This shows you’re not just about relationships but also about results.
✨Build a Customer-Centric Mindset
DCS Group values strong customer partnerships, so come prepared with examples of how you've built and maintained relationships in the past. Think about specific strategies you've used to exceed customer expectations and how you can apply those to the pharmacy sector.
✨Showcase Your Analytical Skills
With a focus on data-driven decision-making, be ready to talk about how you've used analytics to identify trends and opportunities. Bring examples of how you've interpreted EPOS data or market insights to influence commercial decisions and drive performance.
✨Prepare for Negotiation Scenarios
Negotiation is key in this role, so think of a few scenarios where you've successfully negotiated terms or resolved conflicts. Be ready to discuss your approach and the outcomes, as this will highlight your relationship management skills and commercial awareness.
