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- Tasks: Lead and develop the IT support team while ensuring top-notch user support.
- Company: A family-run manufacturing company in Banbury with a supportive culture.
- Benefits: Life assurance plan, extra holidays for service, and core benefits.
- Why this job: Make a real difference in IT operations and support a thriving team.
- Qualifications: Strong background in IT service desk operations and excellent communication skills.
- Other info: Opportunity to grow in a dynamic and family-oriented environment.
The predicted salary is between 36000 - 60000 £ per year.
A family-run manufacturing company in Banbury seeks an IT Support Team Leader to lead and develop their support team. The ideal candidate will ensure effective IT operations and deliver high-quality user support, while managing day-to-day technical issues.
You will require a strong background in IT service desk operations, familiarity with Microsoft 365, Azure, and excellent communication skills.
This role offers core benefits, including a life assurance plan and additional holidays for service.
IT Support Lead — Service Excellence & Strategy in Banbury employer: D C S Manufacturing
Contact Detail:
D C S Manufacturing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Lead — Service Excellence & Strategy in Banbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at family-run companies. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with Microsoft 365 and Azure. Be ready to share specific examples of how you've tackled technical issues in the past.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you'd handle day-to-day technical issues and user support challenges. This will help you demonstrate your problem-solving skills and service excellence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the IT Support Lead. Plus, you'll be in the loop for any updates or new opportunities that pop up.
We think you need these skills to ace IT Support Lead — Service Excellence & Strategy in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service desk operations and your familiarity with Microsoft 365 and Azure. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Lead position. Share specific examples of how you've led teams and improved user support in the past – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at D C S Manufacturing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT service desk operations, especially with Microsoft 365 and Azure. Be ready to discuss specific scenarios where you've successfully resolved technical issues or improved user support.
✨Showcase Your Leadership Skills
As an IT Support Team Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've motivated your team in the past or handled challenging situations to ensure effective IT operations.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you may need to interact with non-technical users. This will show that you can bridge the gap between tech and users effectively.
✨Research the Company Culture
Since it's a family-run business, understanding their values and culture is crucial. Look into their history and any recent news about them. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
