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- Tasks: Manage hiring, HR policies, and internal documentation for a fast-growing tech startup.
- Company: Cyvl is a Boston-based startup transforming civil engineering with innovative mapping technology.
- Benefits: Enjoy competitive salary, equity, health insurance, and opportunities for leadership growth.
- Why this job: Join a dynamic team making a real-world impact with cutting-edge technology in a collaborative environment.
- Qualifications: 5+ years in operations or people ops, strong organisational skills, and experience in fast-paced settings.
- Other info: Ideal for proactive individuals eager to shape startup culture and processes.
The predicted salary is between 78000 - 104000 £ per year.
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Cyvl is a Boston-based tech startup revolutionizing how civil engineering firms and governments map and manage transportation infrastructure. Our enterprise-grade hardware and software solutions leverage 3D mapping sensors to capture LiDAR, imagery, and GPS data—retrofitted to our customers\’ vehicles. This data is processed through our AI-powered cloud pipelines to generate actionable geospatial insights that save cities and engineering firms time, money, and resources. We’re in a high-growth phase, backed by strong market traction and a tight-knit team solving real-world infrastructure challenges.
About the Role:
We’re looking for a highly organized, systems-minded Operations Manager to help scale the infrastructure behind Cyvl’s rapid growth. In this role, you’ll own our hiring pipeline and HR policies, lead the structure and upkeep of internal documentation, and develop the operational tools that power our hardware and data workflows. This is a high-impact, hands-on role for someone who thrives in fast-moving environments, builds clarity out of complexity, and wants to shape the culture and systems of a scaling startup. You’ll also be expected to explore and apply emerging AI tools to streamline processes, improve documentation, and increase the efficiency of day-to-day operations.
Responsibilities:
HR & People Operations
- Own and manage the full hiring pipeline for all departments, from outreach to onboarding
- Draft and maintain company HR policies, benefits documentation, and employee records
- Support team leaders with recruiting coordination, scheduling, and offer logistics
- Coordinate internal onboarding plans for new hires and ensure smooth integration
Internal Systems & Documentation
- Design and manage the company’s internal knowledge structure (e.g., Notion, Confluence, Drive)
- Develop and enforce standardized documentation practices across departments
- Organize and maintain SOPs, training guides, process docs, and internal playbooks
- Act as the documentation point person for cross-functional teams
Operations Tools & Process Building
- Work closely with the Operations team members to build scalable tooling for hardware and data operations
- Develop or oversee implementation of systems for inventory tracking, job processing, and logistics management
- Monitor usage and performance of internal tools; propose and execute improvements
- Support coordination between teams (sensor, data, CS) to ensure process alignment
- Leverage new and emerging AI tools to automate workflows, streamline documentation, and scale operational effectiveness
Required Skills:
- 5+ years experience in an operations, people ops, or administrative systems role at a startup or high-growth company
- Exceptional organizational skills and attention to detail
- Experience managing hiring pipelines and recruiting coordination Comfortable working cross-functionally with technical and non-technical teams
- Strong communication and documentation skills
- Proactive and self-directed; you love building from scratch
Nice to Have:
- Familiarity with Notion, Confluence, Airtable, or similar internal tools
- Experience working in companies with hardware or logistics components
- Prior exposure to HR platforms (Gusto, Rippling, Deel, etc.)
- Comfort working in fast-moving startup environments with minimal process
- Experience building or managing asset tracking or internal request systems
What We Offer:
- Competitive salary and equity package
- Comprehensive health, dental, and vision insurance
- Opportunities to grow into a leadership role as the company scales
- A collaborative, fast-paced environment where your impact is immediate
- A team committed to building great tech—and a great culture
If you\’re a results-driven individual with a passion for solutions, then we want you to apply to join our team. At Cyvl, you\’ll have the opportunity to work on cutting-edge technology and make a meaningful impact on the world.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Civil Engineering
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Business Operations Specialist employer: Cyvl
Contact Detail:
Cyvl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Specialist
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Notion and Confluence. Having a solid understanding of these platforms will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your experience in managing hiring pipelines by preparing specific examples of how you've streamlined recruitment processes in previous roles. This will highlight your ability to take ownership of the hiring pipeline at Cyvl.
✨Tip Number 3
Research Cyvl's current projects and their impact on civil engineering. Being knowledgeable about their work will allow you to engage in meaningful conversations during interviews and show your genuine interest in the company.
✨Tip Number 4
Prepare to discuss how you've used AI tools in past roles to improve operational efficiency. This aligns perfectly with Cyvl's focus on leveraging emerging technologies, making you a more attractive candidate.
We think you need these skills to ace Business Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, HR, and administrative systems. Use keywords from the job description to demonstrate that you meet the specific requirements of the Operations Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with hiring pipelines and operational tools, and explain how you can contribute to Cyvl's growth and culture.
Showcase Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to work cross-functionally. Provide examples of how you've successfully managed projects or processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Manager position.
How to prepare for a job interview at Cyvl
✨Understand the Company and Its Mission
Before your interview, take some time to research Cyvl and its innovative approach to civil engineering. Familiarise yourself with their products and how they leverage AI for geospatial insights. This will show your genuine interest in the company and help you align your answers with their mission.
✨Highlight Relevant Experience
Make sure to emphasise your experience in operations and HR management, especially in a startup environment. Be prepared to discuss specific examples of how you've successfully managed hiring pipelines or developed internal documentation systems, as these are key responsibilities for the role.
✨Showcase Your Organisational Skills
Given the importance of organisation in this role, be ready to demonstrate your exceptional organisational skills. You might want to share examples of how you've structured processes or improved documentation practices in previous positions, which will illustrate your ability to thrive in a fast-paced environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, the tools they use, and how they envision the Operations Manager contributing to their growth. This shows your enthusiasm and helps you assess if the role is the right fit for you.
