Cytora, now an Applied Systems company, seeks a Customer Business Analyst to join the Customer Success team. You’ll bridge AI capabilities with insurance knowledge, collaborating with cross‑functional teams to deliver client value.
The role combines client workshops, requirements engineering, and AI‑driven process design in a hybrid London/remote setting. You’ll work with data, BI tools, and agile practices to influence product and engineering decisions while supporting growth in our Insurtech
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AI-Driven Customer Success Analyst employer: Cytora
Cytora, now an Applied Systems company, is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Insurtech. With flexible working options, a commitment to professional development, and a mission-driven environment that prioritises people, employees are empowered to thrive both personally and professionally. The London hub offers a vibrant atmosphere for growth, making it an ideal place for those passionate about shaping the future of insurance through AI-powered solutions.
