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- Tasks: Process customer orders and resolve delivery issues to ensure timely service.
- Company: Cytiva is a leading company in life sciences, diagnostics, and biotechnology, dedicated to saving lives.
- Benefits: Enjoy competitive benefits, including health care programs and paid time off.
- Why this job: Join a dynamic team focused on innovation and making a real impact in science and technology.
- Qualifications: Fluent in English and German with experience in ERP systems and a high school diploma.
- Other info: Be part of a diverse workforce committed to continuous improvement and customer satisfaction.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Order Management Specialist (German Speaking)
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Order Management Specialist (German Speaking)
6 days ago Be among the first 25 applicants
Join to apply for the Order Management Specialist (German Speaking) role at Cytiva
EXCITING CAREER OPPORTUNITY AWAITS…
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
EXCITING CAREER OPPORTUNITY AWAITS…
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
As Order Management Specialist you will be responsible for processing customer orders efficiently while adhering to company policies and track orders through delivery, resolve any issues to improve On Time Delivery (OTD).
This position reports to the Customer Service Manager and is part of the EMEA Customer Service Team located at our office near Amersham, UK.
What you will do:
- Process customer orders in compliance with company policies and standard operating procedures.
- Track orders to delivery, problem solve delivery issues and strive for continuous improvement of OTD (On Time Delivery) metric.
- Attend daily Visual Daily Management meetings with the rest of the team to drive improvements in key metrics with a continuous improvement attitude to drive customer satisfaction.
Who you are:
- Fluent in English and German
- Experience with ERP systems such as Oracle and CRM systems such as SFDC as well as MS Office products including Word, Excel, and Outlook
- High school degree (or equivalent experience) with multiple years of relevant work experience in a fast-paced Order Management role
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Biotechnology Research, Medical Equipment Manufacturing, and Pharmaceutical Manufacturing
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Order Management Specialist (German Speaking) employer: Cytiva
Contact Detail:
Cytiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Specialist (German Speaking)
✨Tip Number 1
Familiarise yourself with the specific ERP and CRM systems mentioned in the job description, like Oracle and SFDC. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your German language skills, especially in a business context. Practising common phrases related to order management and customer service can help you communicate more effectively with clients and colleagues.
✨Tip Number 3
Research Cytiva and its role within the life sciences sector. Understanding their mission and values will not only prepare you for potential interview questions but also demonstrate your genuine interest in the company.
✨Tip Number 4
Network with current or former employees of Cytiva on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Order Management Specialist role, which can be beneficial during your application process.
We think you need these skills to ace Order Management Specialist (German Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order management and customer service. Emphasise your fluency in German and English, as well as any experience with ERP systems like Oracle and CRM systems such as SFDC.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the life sciences and biotechnology sectors. Mention specific examples of how you've improved order processing or customer satisfaction in previous roles.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully resolved delivery issues or improved On Time Delivery (OTD) metrics in past positions. This will demonstrate your ability to handle challenges effectively.
Show Continuous Improvement Mindset: Mention any experiences where you contributed to process improvements or participated in team meetings focused on enhancing performance metrics. This aligns with Cytiva's emphasis on continuous improvement.
How to prepare for a job interview at Cytiva
✨Showcase Your Language Skills
Since the role requires fluency in both English and German, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking confidently in both.
✨Familiarise Yourself with ERP Systems
Cytiva values experience with ERP systems like Oracle. Brush up on your knowledge of these systems and be ready to discuss any relevant experience you have. If you’ve used similar software, highlight that too!
✨Emphasise Problem-Solving Skills
The role involves tracking orders and resolving delivery issues. Prepare examples from your past work where you successfully solved problems or improved processes. This will show your ability to enhance On Time Delivery (OTD) metrics.
✨Demonstrate a Continuous Improvement Mindset
Cytiva is looking for someone who can contribute to continuous improvement. Be ready to discuss how you've previously identified areas for improvement in your work and what steps you took to implement changes.
