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- Tasks: Process customer orders and track deliveries to ensure timely service.
- Company: Cytiva is a leading company in life sciences, dedicated to saving lives through innovation.
- Benefits: Enjoy competitive benefits, including healthcare programs and paid time off.
- Why this job: Join a culture of belonging and make a real impact in health and science.
- Qualifications: Fluent in English with experience in ERP systems and strong attention to detail.
- Other info: This is an on-site role based in Little Chalfont, UK.
The predicted salary is between 28000 - 42000 £ per year.
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Order Management Specialist is responsible for processing customer orders efficiently while adhering to company policies and track orders through delivery, resolve any issues to improve On Time Delivery (OTD).
This position reports to the Customer Service Manager and is part of the EMEA Customer Service Team located in Little Chalfont, UK and will be an on-site role.
What you will do:
- Process customer orders in compliance with company policies and standard operating procedures.
- Track orders to delivery, problem solve delivery issues and strive for continuous improvement of OTD (On Time Delivery) metric.
- Attend daily Visual Daily Management meetings with the rest of the team to drive improvements in key metrics with a continuous improvement attitude to drive customer satisfaction.
- Demonstrate excellent data entry skills to quickly and accurately review and input data
- Ensure pricing is updated correctly in the ERP
Who you are:
- Fluent in English
- Experience with ERP systems such as Oracle and CRM systems such as SFDC as well as MS Office products including Word, Excel, and Outlook
- High school degree (or equivalent experience) with multiple years of relevant work experience in a fast-paced Order Management role
- Written and verbal communication skills
- High attention to detail with the ability to effectively review and understand sales agreements, proposals, purchase orders, and related information.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Biotechnology Research, Medical Equipment Manufacturing, and Pharmaceutical Manufacturing
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Order Management Specialist employer: Cytiva
Contact Detail:
Cytiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Specialist
✨Tip Number 1
Familiarise yourself with the Danaher Business System. Understanding this system will not only help you align with Cytiva's values but also demonstrate your commitment to continuous improvement, which is crucial for the Order Management Specialist role.
✨Tip Number 2
Brush up on your ERP and CRM skills, particularly with Oracle and Salesforce. Being proficient in these systems will give you a significant edge, as you'll be expected to process orders and track deliveries efficiently.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Highlight specific examples where you've successfully managed customer orders or resolved delivery issues, as this will showcase your ability to thrive in the role.
✨Tip Number 4
Demonstrate your attention to detail by being ready to talk about how you've handled complex sales agreements or purchase orders in the past. This skill is essential for ensuring accurate data entry and compliance with company policies.
We think you need these skills to ace Order Management Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Order Management Specialist at Cytiva. Highlight your relevant experience in processing customer orders and problem-solving delivery issues in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your proficiency with ERP systems, data entry skills, and any experience in a fast-paced order management environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for life sciences and your commitment to customer satisfaction. Mention specific examples of how you've improved processes or resolved issues in previous roles.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Order Management Specialist role.
How to prepare for a job interview at Cytiva
✨Understand the Company Culture
Before your interview, take some time to research Cytiva and its commitment to innovation in life sciences. Familiarise yourself with their values and how they prioritise customer satisfaction and continuous improvement.
✨Showcase Your ERP Experience
Since the role requires experience with ERP systems like Oracle, be prepared to discuss your previous experiences with such systems. Highlight specific examples where you successfully managed orders or resolved issues using these tools.
✨Demonstrate Attention to Detail
As an Order Management Specialist, attention to detail is crucial. Be ready to provide examples of how you've ensured accuracy in data entry or order processing in your past roles, as this will show your capability to handle the responsibilities of the position.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding order delivery issues. Think of past challenges you've faced and how you resolved them, focusing on your approach to improving On Time Delivery (OTD) metrics.
