At a Glance
- Tasks: Lead Digital Workplace services across the UK, ensuring top-notch user experience and service reliability.
- Company: Cytiva, part of Danaher, dedicated to life sciences and innovative health solutions.
- Benefits: Competitive salary, career growth, and a culture that values your unique perspective.
- Other info: Join a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a real impact in life sciences while working with cutting-edge technology.
- Qualifications: 8-12+ years in IT infrastructure with proven leadership in complex environments.
The predicted salary is between 60000 - 80000 £ per year.
Introduction
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health.
Our customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will continuously improve yourself and us – working on challenges that truly matter with people who care for each other, our customers, and their patients.
Take your next step to a life‑changing career.
Learn about the Danaher Business System that makes everything possible.
The Digital Workplace Regional Support Lead (UK)
This role is accountable for the performance, resilience, compliance, and user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.
The position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.
What You Will Do
- Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.
- Lead and govern Site IT teams across the region, setting standards, building capability, and driving accountability in support of business‑critical operations.
- Act as the regional escalation leader for major incidents, service risks, and operational issues, ensuring rapid resolution, clear communication, and effective business decision support.
- Own regional vendor and partner performance, ensuring effective multi‑vendor coordination, strong service quality, and continuous improvement in service delivery.
- Drive standardization, compliance, and modernization of workplace services across UK operations, aligning local execution to global strategy while meeting site‑specific operational and regulatory requirements.
Who You Are
- 8–12+ years of experience in IT infrastructure, Digital Workplace, or Site IT leadership, with clear accountability for operational performance in complex, multi‑site environments.
- Proven leadership of workplace services across manufacturing, laboratory, warehouse, and office environments, including experience operating within Gx P and other regulated frameworks.
- Demonstrated success owning service performance, major incident management, and supplier delivery with a strong focus on reliability, compliance, and user experience.
- Excellent stakeholder engagement at senior business level, including manufacturing and operational leaders.
- Deep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and Service Now or comparable ITSM environments.
- A continuous improvement leader who can translate strategy into execution, standardize services at scale, and modernize the workplace experience in business‑critical environments.
For more information, visit www. danaher. com.
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Sr Manager, Digital Workplace Support UK in Chalfont employer: Cytiva
Cytiva is an exceptional employer that fosters a collaborative and innovative work environment, particularly for those passionate about life sciences. Employees benefit from a supportive culture that prioritises professional growth and development, alongside the opportunity to make a meaningful impact in the industry. Located on-site, this role offers unique advantages such as direct engagement with stakeholders and the chance to contribute to groundbreaking IT initiatives that align with vital business objectives.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager, Digital Workplace Support UK in Chalfont
✨Get Involved in Local Research Communities
Tap into local biotechnology meetups and research forums. These are great places to mingle with industry professionals, share your passion, and even discover unadvertised job openings. It's all about getting your face known in the field!
✨Leverage University Alumni Networks
If you're a recent grad, don’t underestimate the power of your university’s alumni network! Reach out to alumni working in biotechnology to gather tips about job openings at companies like Cytiva. You'd be surprised how willing people are to help out a fellow grad!
✨Show Off Your Projects
Curate a portfolio showcasing any research projects or internships you've completed in biotechnology. This tangible evidence of your skills can really impress employers when you chat with them at networking events or interviews. It's about making that killer first impression!
✨Stay Up-to-Date with Industry Trends
Biotech is a fast-paced field, so keeping yourself updated with the latest advancements is crucial. Attend industry conferences, webinars, or workshops to broaden your knowledge and meet potential employers. Plus, it’ll give you fantastic talking points for your interviews at places like Cytiva!
We think you need these skills to ace Sr Manager, Digital Workplace Support UK in Chalfont
Some tips for your application 🫡
Show Off Your Lab Skills:In the biotechnology field, it's super important to highlight your lab experience in your CV. Be sure to mention specific techniques or instruments you've mastered (think PCR, gel electrophoresis, etc.) and any relevant projects you've worked on. This will show Cytiva that you have the hands-on skills they need.
Tailor Your Technical Skills:Make sure to emphasise your technical skills, especially those relevant to the biotechnology sector. Include any software tools or programming languages you've used, like R or Python for data analysis, which could be key for this role at Cytiva.
Craft a Compelling Cover Letter:Since this is a full-time role, your cover letter should reflect not only your passion for biotechnology but also your long-term career ambitions. Share why you're excited about the work that Cytiva does and how you envision contributing to their goals. This shows that you’re not just looking for any job, but you're genuinely invested in this opportunity.
Include Your Papers and Projects:If you've published any papers or contributed to significant projects, mention them! These documents can boost your application and provide tangible evidence of your expertise in the biotechnology field. Don’t forget to link to any relevant publications or project summaries—this can set you apart from other candidates.
How to prepare for a job interview at Cytiva
✨Brush Up on Lab Techniques
Since you're eyeing a full-time gig in biotechnology, make sure you're well-versed in the lab techniques relevant to the role. Be ready to talk about PCR, CRISPR, or any specific methods mentioned in the job description at Cytiva. You might even be asked to demonstrate your understanding of these processes.
✨Know Your Bioinformatics Tools
Get comfortable with bioinformatics tools that are commonly used in the industry, like BLAST or Bioconductor. These are key in biotechnology, and having hands-on experience or at least familiarity can set you apart. Prepare to discuss any relevant projects you've worked on, especially if they involved data analysis or genomic research.
✨Show Your Teamwork Skills
Biotech often involves collaboration across multiple disciplines. Be ready to share stories that highlight your teamwork and communication skills, especially in research projects. Think about working with different teams at university or any internships – this is where you can show how well you fit into Cytiva's culture.
✨Research Recent Biotech Innovations
Stay updated on the latest trends and breakthroughs in biotechnology. Knowing what's happening in the field can help you engage in more meaningful discussions during your interview. Bring up recent articles or advancements that excite you, especially those related to the work being done at Cytiva. This shows your passion for the industry!
