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- Tasks: Lead customer governance meetings and manage global multi-product requests.
- Company: Cytiva, part of Danaher, innovating in life sciences and biotechnology.
- Benefits: Competitive salary, travel opportunities, and a culture of belonging.
- Other info: Pathway to future leadership roles with excellent growth potential.
- Why this job: Make a real difference in human health while advancing your career.
- Qualifications: 5+ years in program management, preferably in biotech or life sciences.
The predicted salary is between 60000 - 80000 £ per year.
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible.
The Global Strategic Account Manager (GSAM) partners closely with Global Strategic Account Directors (GSADs) to translate account strategies into flawless execution. Acting as the operational right hand to the GSADs, this role ensures seamless delivery of customer-facing interactions—including Quarterly Business Reviews, Executive Relationship Meetings, Sales & Operations Planning forums, and global multi-product requests for quotation. By driving governance, orchestrating complex cross-functional initiatives, and ensuring a differentiated GSA customer experience across all touchpoints, the GSAM strengthens strategic partnerships and supports long-term growth.
This role is deliberately designed as a development pathway toward future account leadership roles, building the strategic, governance, and executional capabilities required to progress into Global Strategic Account Director positions. This position is part of the Global Strategic Accounts team, located on site.
What You Will Do
- Lead preparation and coordination of customer governance meetings with GSADs and internal stakeholders, including QBRs, ERMs, and S&OP forums.
- Manage and track global multi-product RFQs, ensuring timely, accurate, and competitive responses aligned with strategic account objectives.
- Coordinate and execute account initiatives defined by GSADs, ensuring deliverables, timelines, and responsibilities are clearly tracked.
- Drive cross-functional collaboration across regions and functions to deliver differentiated customer experiences and strategic outcomes.
- Monitor progress across multiple parallel initiatives, highlighting risks or issues and driving timely resolution.
- Support governance and reporting by preparing materials, consolidating updates, and ensuring alignment with account governance structures.
Who You Are
- A collaborative, highly organized professional with 5+ years of experience in program, project, or portfolio management, ideally within the biotechnology, life sciences, or biopharmaceutical industry.
- Experienced in customer governance (QBRs, ERMs, S&OP) and driving execution that strengthens global strategic account partnerships.
- Proficient in program management methodologies (e.g., MSP, Agile, Six Sigma) and tools; adept at managing multiple priorities with strong attention to detail.
- Bachelor’s degree in Life Sciences, Business, or a related field.
Travel Requirements
Ability to travel globally up to 15%, including overnight travel.
It Would Be a Plus If You Also Possess
- Experience working with large global customers in a commercial or program management capacity.
- Prior exposure to account management within a global, matrixed organization.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Global Strategic Account Manager in Chalfont employer: Cytiva
Contact Detail:
Cytiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Strategic Account Manager in Chalfont
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to life sciences and biotechnology. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Global Strategic Account Manager. Highlight your project management experience and how you've driven successful outcomes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to life-changing work.
We think you need these skills to ace Global Strategic Account Manager in Chalfont
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Strategic Account Manager role. Highlight your experience in program management and customer governance, as these are key to what we’re looking for at Cytiva.
Showcase Your Collaboration Skills: We value teamwork here at Cytiva, so don’t forget to mention any experiences where you’ve successfully collaborated with others. Whether it’s leading meetings or driving cross-functional initiatives, let us know how you’ve made a difference!
Be Detail-Oriented: Attention to detail is crucial in this role. When you’re filling out your application, double-check for any typos or errors. We want to see that you can manage multiple priorities without missing a beat!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Cytiva!
How to prepare for a job interview at Cytiva
✨Know Your Stuff
Before the interview, dive deep into Cytiva's mission and values. Understand their role in life sciences and how they innovate for impact. This knowledge will help you connect your experience with their goals, showing that you're not just a fit for the role but also passionate about what they do.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your project management skills and experience in customer governance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see how your background aligns with the Global Strategic Account Manager position.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face in global strategic accounts, and how success is measured in this role. This shows your genuine interest and helps you assess if the company culture aligns with your values.
✨Demonstrate Collaboration Skills
Since the role involves cross-functional collaboration, be ready to discuss how you've successfully worked with diverse teams in the past. Highlight your ability to manage multiple priorities while maintaining strong attention to detail, as this will resonate well with the expectations of the position.