At a Glance
- Tasks: Lead customer governance meetings and manage global multi-product requests.
- Company: Cytiva, a life sciences innovator saving lives through biotechnology.
- Benefits: Career growth opportunities, collaborative culture, and impactful work.
- Other info: Join a team that values your unique viewpoint and fosters continuous improvement.
- Why this job: Make a real difference in human health while developing your career.
- Qualifications: 5+ years in program management, ideally in biotech or life sciences.
The predicted salary is between 60000 - 80000 € per year.
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life‑changing career.
The Global Strategic Account Manager (GSAM) partners closely with Global Strategic Account Directors (GSADs) to translate account strategies into flawless execution. Acting as the operational right hand to the GSADs, this role ensures seamless delivery of customer‑facing interactions—including Quarterly Business Reviews, Executive Relationship Meetings, Sales & Operations Planning forums, and global multi‑product requests for quotation. By driving governance, orchestrating complex cross‑functional initiatives, and ensuring a differentiated GSA customer experience across all touchpoints, the GSAM strengthens strategic partnerships and supports long‑term growth. This role is deliberately designed as a development pathway toward future account leadership roles, building the strategic, governance, and executional capabilities required to progress into Global Strategic Account Director positions. This position is part of the Global Strategic Accounts team, located on site.
What you will do:
- Lead preparation and coordination of customer governance meetings with GSADs and internal stakeholders, including QBRs, ERMs, and S&OP forums.
- Manage and track global multi‑product RFQs, ensuring timely, accurate, and competitive responses aligned with strategic account objectives.
- Coordinate and execute account initiatives defined by GSADs, ensuring deliverables, timelines, and responsibilities are clearly tracked.
- Drive cross‑functional collaboration across regions and functions to deliver differentiated customer experiences and strategic outcomes.
- Monitor progress across multiple parallel initiatives, highlighting risks or issues and driving timely resolution.
- Support governance and reporting by preparing materials, consolidating updates, and ensuring alignment with account governance structures.
Who you are:
- A collaborative, highly organized professional with 5+ years of experience in program, project, or portfolio management, ideally within the biotechnology, life sciences, or biopharmaceutical industry.
- Experienced in customer governance (QBRs, ERMs, S&OP) and driving execution that strengthens global strategic account partnerships.
- Proficient in program management methodologies (e.g., MSP, Agile, Six Sigma) and tools; adept at managing multiple priorities with strong attention to detail.
- Bachelor’s degree in Life Sciences, Business, or a related field.
Travel Requirements:
Ability to travel globally up to 15%, including overnight travel.
It would be a plus if you also possess:
- Experience working with large global customers in a commercial or program management capacity.
- Prior exposure to account management within a global, matrixed organization.
Global Strategic Account Manager in Amersham employer: Cytiva
Cytiva, a part of Danaher, is an exceptional employer that champions innovation in life sciences and biotechnology, making a tangible impact on human health. With a strong culture of belonging, employees are encouraged to bring their unique perspectives to the table while benefiting from continuous improvement opportunities and a clear pathway for career advancement. Working at our site not only means engaging in meaningful work that saves lives but also collaborating with dedicated professionals who care deeply about each other and our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Strategic Account Manager in Amersham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their mission. Practise common interview questions and think about how you can demonstrate your experience in project management and customer governance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the conversation to remind them of your fit for the Global Strategic Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals ready to make a difference in life sciences and biotechnology.
We think you need these skills to ace Global Strategic Account Manager in Amersham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Strategic Account Manager role. Highlight your experience in program management and customer governance, as these are key aspects of the job. We want to see how your unique skills can bring more to life at Cytiva!
Showcase Your Collaboration Skills:Since this role involves working closely with GSADs and various stakeholders, it's important to demonstrate your collaborative spirit. Share examples of how you've successfully worked in teams or managed cross-functional projects. We love seeing how you can strengthen partnerships!
Be Detail-Oriented:Attention to detail is crucial for managing multiple initiatives and ensuring accurate responses to RFQs. When writing your application, make sure to proofread for any errors and present your information clearly. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. Take that next step towards a life-changing career with us!
How to prepare for a job interview at Cytiva
✨Know Your Stuff
Before the interview, dive deep into Cytiva's mission and values. Understand their role in life sciences and how they impact human health. This knowledge will help you connect your experience with their goals, showing that you're not just a fit for the role but also passionate about what they do.
✨Showcase Your Collaboration Skills
As a Global Strategic Account Manager, collaboration is key. Prepare examples from your past experiences where you've successfully worked with cross-functional teams or managed complex projects. Highlight how you drove initiatives and resolved issues, as this will demonstrate your ability to thrive in a collaborative environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing multiple priorities or driving customer governance meetings. Think of scenarios where you've had to adapt quickly or lead a team through challenges. Practising these responses will help you articulate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if Cytiva is the right fit for you too.
