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For Companies At a Glance
- Tasks: Support customers with orders and promotions while boosting sales initiatives.
- Company: Leading bicycle retailer with a passion for cycling.
- Benefits: 24 days annual leave, public holidays, and career progression opportunities.
- Why this job: Join a vibrant team and share your love for cycling while helping customers.
- Qualifications: Strong account management skills and a keen interest in cycling.
- Other info: Full-time role in a dynamic environment with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading bicycle retailer is seeking a Customer Service Administrator to enhance its growing team in Leighton Buzzard. The successful candidate will provide first contact support for customers via various channels.
Key responsibilities include:
- Processing orders
- Advising on promotions
- Aiding overall sales initiatives
Ideal candidates will possess strong account management skills and a background or strong interest in cycling. This full-time role offers career progression and 24 days annual leave plus public holidays.
Cycling Customer Service & Admin Specialist in Leighton Buzzard employer: Cytech
Contact Detail:
Cytech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycling Customer Service & Admin Specialist in Leighton Buzzard
✨Tip Number 1
Get to know the company! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their cycling community.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for customers, being clear and friendly is key. Role-play with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Show off your passion for cycling! Whether it's sharing your favourite routes or discussing the latest bike tech, let your enthusiasm shine through. It’ll make you stand out as someone who truly fits the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Cycling Customer Service & Admin Specialist in Leighton Buzzard
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let your love for cycling shine through! Mention any personal experiences or interests related to cycling that could make you a great fit for the role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background aligns with the responsibilities of processing orders and providing top-notch customer support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cytech
✨Know Your Bikes
Make sure you brush up on your cycling knowledge before the interview. Familiarise yourself with different types of bicycles, popular brands, and current trends in the cycling world. This will not only show your passion for cycling but also help you answer questions confidently.
✨Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult customers or resolve issues with orders. Practising these responses can help you demonstrate your problem-solving skills during the interview.
✨Showcase Your Admin Skills
Since this role involves administrative tasks, be ready to discuss your experience with order processing and account management. Bring examples of how you've successfully managed similar tasks in the past, highlighting your attention to detail and organisational skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, company culture, or future promotions. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
