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- Tasks: Service and prepare bikes in a professional workshop while providing excellent customer service.
- Company: Join a dynamic team in a fully equipped bike workshop.
- Benefits: 28 days holiday, staff discounts, and opportunities for further training.
- Other info: Flexible working hours with a focus on teamwork and high-quality service.
- Why this job: Combine your passion for cycling with hands-on work in a friendly environment.
- Qualifications: Cytec 1 or 2 qualification preferred; enthusiasm for learning is key.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a Cytec qualified mechanic to join the team within our fully equipped professional workshop. The daily role will be a mix of servicing customer bikes across a broad spectrum of genres and preparing new bikes for customer collection or dispatch. Most bikes that pass through our workshops are mid to high end and the quality of service is key, so we're looking for someone who will work conscientiously and be customer focused throughout. A Cytec 2 qualification is preferred but any candidate currently with a Cytec 1 and willingness to engage with additional training should also apply.
General Description: We need someone who is friendly, creative and self-motivated, who enjoys working as part of a team. This is a workshop focused role in which you will prepare new bikes to a high standard with a PDI (pre delivery inspection) service ready for either customer collection in store or repacking in preparation for dispatch. There will be an element of customer interaction providing service to our customers in store as well as providing the same approachable service to remote customers via phone and email. The aim is to always give the highest standard of service with a friendly approach.
Salary and Benefits:
- 28 days holiday a year inclusive of bank holidays based on a 5 day working week.
- Cycle to work scheme.
- Staff discount (calculated at trade cost + VAT).
- Additional training can be provided for a successful candidate willing to pursue further development of their professional skills and qualifications through in store experience and industry recognised qualifications.
Working Schedule:
- 40 hours over a 5 day week, including Saturdays and Bank Holidays.
- 9am to 6pm (1 hour lunch).
Skills/Experience Required:
- Cytec Technical One or similar recognised service qualification.
- A friendly, open and helpful manner when dealing with the public.
- An interest in outdoor pursuits with supporting knowledge of bicycles and cycling being favourable.
- The ability to work flexibly and as part of a team to fulfil daily routine tasks.
- A proactive and self-motivating outlook.
- An organised methodical approach in time management and daily duties.
- Pride in fulfilling tasks to a consistently high standard.
Workshop Mechanic employer: Cytech Training
Contact Detail:
Cytech Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Mechanic
✨Tip Number 1
Get to know the company! Research their values and culture, so you can show how you fit in. When you apply through our website, mention specific things you love about the workshop and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with customers, think of examples where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your passion for bikes! Whether it's your personal experience or knowledge about different bike genres, let that enthusiasm shine through. It’ll help you stand out as a candidate who truly cares about the work.
✨Tip Number 4
Be proactive! If you have a Cytec 1 qualification, express your eagerness to learn and grow. Mention any additional training you're interested in, and how it aligns with the high standards of service we aim for.
We think you need these skills to ace Workshop Mechanic
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Cytec qualifications and any relevant experience in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Personable: Since this role involves customer interaction, let your friendly personality shine through in your written application. We’re all about providing a great service, so show us you can connect with customers!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Mention specific experiences that relate to servicing bikes or working in a team, as it shows you’ve done your homework.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Cytech Training
✨Know Your Stuff
Make sure you brush up on your Cytec qualifications and any relevant bike servicing knowledge. Be ready to discuss specific types of bikes you've worked on and the services you've provided. This shows you're not just qualified, but genuinely passionate about what you do.
✨Show Your Friendly Side
Since customer interaction is key in this role, practice how you'll present yourself. Think about examples where you've provided excellent customer service, whether in-store or remotely. A friendly, approachable attitude can really set you apart!
✨Demonstrate Team Spirit
This job requires a team player, so be prepared to talk about your experiences working in a team. Share stories that highlight your ability to collaborate and support your colleagues, as well as how you handle challenges together.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the workshop and the team. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to demonstrate your enthusiasm for the position!