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- Tasks: Join our bike shop team as a mechanic, delivering top-notch services and repairs.
- Company: Pearce Cycles, a well-established hub for cycling enthusiasts.
- Benefits: Competitive salary, staff discounts, and access to the latest tools.
- Why this job: Combine your passion for cycling with hands-on technical work in a vibrant environment.
- Qualifications: 2-3 years of workshop experience and a genuine love for bikes.
- Other info: Opportunities for paid training and career growth in a supportive team.
The predicted salary is between 21000 - 30000 £ per year.
We are a long‑established and busy bike shop selling high‑quality bikes, accessories, and providing a full range of workshop services. Alongside the shop, we organise renowned downhill races and uplift days, making us a central hub for riders across the region. At Pearce Cycles, we pride ourselves on delivering the very best customer service. It is the backbone of our business and central to the trust we’ve built with riders over decades. Because of this, the successful applicant must understand the importance of excellent customer relationships.
We are looking for someone with a genuine passion for cycling who is a motivated and highly skilled mechanic to join our workshop team — someone who leads by example and takes genuine pride in their craft. You’ll be the technical lead of the workshop, handling everything from full services to complex diagnostics and high‑precision builds. We value high standards of workmanship, excellent attention to detail, a proactive attitude, and a clean, organised workshop.
Skills/Experience Required- Carry out full services, safety checks, and PDI on a wide range of bikes (MTB, road, e‑bike).
- Assemble and prepare new bikes for sale, including high‑end and bespoke builds.
- Perform advanced technical work such as wheel builds, hydraulic brake bleeding, suspension servicing, and Di2/AXS electronic drivetrain setup.
- Diagnose and repair e‑bike motor systems (Bosch, Shimano, etc.).
- Work to exceptionally high standards of accuracy and detail.
- Maintain a clean, tidy, and organised workspace.
- Help manage workshop flow to ensure efficient turnaround of repairs.
- Assist with parts ordering, stock checks, and warranty processes when required.
- Communicate clearly with customers about repair status and technical issues in an approachable, jargon‑free way.
- Provide friendly, knowledgeable customer service both in-store and over the phone.
- Book in workshop repairs accurately and professionally.
A genuine passion for cycling.
Cytech Level 2 or 3 (or equivalent experience).
Minimum 2–3 years’ experience in a professional workshop environment.
Strong commitment to quality workmanship, precision, and attention to detail.
Confident using e‑bike diagnostic software and handling high‑voltage components.
Excellent communication skills and a clear understanding of good customer relationship practice.
Computer literate using Microsoft software and confident using retail or workshop systems.
Why Join Us?- Competitive salary based on experience (£21,000 – £30,000).
- Staff discount on bikes, parts, and gear.
- Access to the latest tools, technology, and a modern, well‑equipped workshop.
- Paid training and opportunities to gain further certifications.
Full Time Bike Shop Mechanic in Ludlow employer: Cytech Training
Contact Detail:
Cytech Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Bike Shop Mechanic in Ludlow
✨Tip Number 1
Get to know the team! Before your interview, check out Pearce Cycles' social media and website. Familiarise yourself with their services and events. This shows you’re genuinely interested and helps you connect with the vibe of the shop.
✨Tip Number 2
Show off your skills! Bring along a portfolio or photos of your previous work on bikes. Whether it’s a custom build or a tricky repair, having tangible evidence of your expertise can really impress the hiring team.
✨Tip Number 3
Be ready to chat about customer service! Since Pearce Cycles values excellent customer relationships, think of examples where you’ve gone above and beyond for customers. This will highlight your commitment to their core values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. It’s a simple way to stand out and show you’re keen to join the team!
We think you need these skills to ace Full Time Bike Shop Mechanic in Ludlow
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let us know why cycling is important to you. Share your experiences and what drives your passion for bikes. We love hearing about your journey in the cycling world!
Highlight Your Skills: Make sure to showcase your technical skills and experience in bike mechanics. Mention specific tasks you've handled, like wheel builds or e-bike diagnostics, to show us you're the right fit for our workshop team.
Customer Service Matters: Since we pride ourselves on excellent customer service, include examples of how you've built relationships with customers in the past. A friendly approach goes a long way in our shop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cytech Training
✨Know Your Stuff
Make sure you brush up on your bike mechanics knowledge before the interview. Be ready to discuss specific repairs, services, and any advanced technical work you've done. This shows your genuine passion for cycling and your expertise in the field.
✨Show Off Your Customer Service Skills
Since customer relationships are key at Pearce Cycles, think of examples where you've provided excellent service. Prepare to share how you communicate with customers about repairs and how you handle technical issues in a friendly, jargon-free way.
✨Demonstrate Your Attention to Detail
Bring up instances where your attention to detail made a difference in your work. Whether it’s maintaining a clean workspace or ensuring high standards in your repairs, showing that you take pride in your craft will resonate well with the interviewers.
✨Be Proactive and Organised
Talk about how you manage workshop flow and keep things organised. Share any systems or methods you use to ensure efficient turnaround times for repairs. This will highlight your proactive attitude and ability to contribute positively to the team.